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Reporting bugs

• Use the bug reporter on the Developer Connection website at http://bugreport.apple.com/

• It is critical that you report bugs to us, so that we can track them. If they are not reported via the bugreporter, they aren't in the system and will not be tracked and fixed

• Please put "Java3DGM:" or "JAIGM:" at the beginning of your bug title

• Please include a test case if possible. A small, reproduceable test case which can be run from the command line is the most valuable piece of feedback

• If the bug only occurs with 1.4.1 or 1.4.2, please indicate which JDK shows the problem

• Please give a summary of your system hardware configuration, especially the graphics card and display info

• For hangs/deadlocks, do a 'kill -QUIT' on the process ID and copy the resulting data from the Console or stdout in the Terminal. If the process doesn't respond to a 'kill -QUIT', please do a 'sample XXXX 3' where XXXX is the process ID of the hanging process

• For crashing bugs, include both the native and the Java stack crawls:

  • The native crash log is located in the standard location for CrashReporter, ~/Library/Logs/CrashReporter/

  • The Java-specific crash information is located at: ~/Library/Logs/JavaNativeCrash_pidXXXX where XXXX is the process ID of the crashing process

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