Business Chat

Business Chat is a powerful new way for organizations to connect with customers directly from within Messages. Using Business Chat, your customers can get answers to questions, resolve issues and complete transactions on their iPhone, iPad, Mac and Apple Watch. Customers can find your business and start conversations from Safari, Maps, Search and Siri.

Watch Introducing Business Chat

From WWDC 2017

Getting Started

Business Chat allows customers to engage with your business within Messages. To get started, register with us and sign-up with one of the following customer service platforms that have already integrated with Business Chat — LivePerson, Salesforce, Nuance, Genesys, InTheChat and Zendesk.

Sign Up for Business Chat

Tools and Documentation

Xcode 9 and iOS 11

Download the latest builds of iOS 11 and Xcode 9, which includes the iOS 11 SDK to build Business Chat features in your app.

View downloads


Learn how to integrate and test Business Chat with documentation, sample code, and forums.