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Business Chat

Business Chat is a powerful new way for organizations to connect with customers directly from within Messages. Using Business Chat, your customers can get answers to questions, resolve issues and complete transactions on their iPhone, iPad, Mac and Apple Watch. Customers can find your business and start conversations from Safari, Maps, Search and Siri.

Watch Getting Ready for Business Chat

From WWDC 2018

Getting Started

Business Chat allows customers to engage with your business within Messages. To get started, register with us and sign-up with one of the following customer service platforms that have already integrated with Business Chat — LivePerson, Salesforce, Nuance, Genesys, InTheChat, Zendesk, Quiq, Cisco, Kipsu, Lithium, eGain, [24]7.ai, ContactAtOnce, Dimelo, Brand Embassy, ASAPP, IMImobile, and MessengerPeople.

Sign Up for Business Chat

Documentation and Resources

Get the latest design and development details for Business Chat.