Developer Preview

Business Chat

Business Chat is a powerful new way for businesses to connect with customers directly in Messages. Using Business Chat, your customers can get answers to questions, resolve issues, and complete transactions on their iPhone, iPad, and Apple Watch. Customers can find your business and start conversations from Safari, Maps, Spotlight, and Siri.

Watch Introducing Business Chat

From WWDC 2017

Getting Started

Business Chat Developer Preview is available for developers and customer service platforms to integrate Business Chat into apps on iOS 11. Sign up to integrate your customer support channel or work with the following customer service platforms that have already integrated with Business Chat — LivePerson, Salesforce, Nuance and Genesys.

Sign Up for Business Chat

Tools and Documentation

Xcode 9 and iOS 11

Download iOS 11 beta and the latest beta of Xcode 9, which includes the iOS 11 SDK to build Business Chat features in your app.

View beta downloads


Learn how to integrate and test Business Chat with documentation, sample code, and forums.