Business Chat
Business Chat is a powerful new way for businesses to connect with customers directly in Messages. Using Business Chat, your customers can get answers to questions, resolve issues, and complete transactions on their iPhone, iPad, and Apple Watch. Customers can find your business and start conversations from Safari, Maps, Spotlight, and Siri.
Watch Introducing Business Chat
From WWDC 2017
Getting Started
Business Chat Developer Preview is available for developers and customer service platforms to integrate Business Chat into apps on iOS 11. Sign up to integrate your customer support channel or work with the following customer service platforms that have already integrated with Business Chat — LivePerson, Salesforce, Nuance and Genesys.
Tools and Documentation
Xcode 9 and iOS 11
Download iOS 11 beta and the latest beta of Xcode 9, which includes the iOS 11 SDK to build Business Chat features in your app.
Documentation
Learn how to integrate and test Business Chat with documentation, sample code, and forums.