Business Chat enables customers to connect with businesses through Messages to ask questions, get support, schedule appointments, make payments with Apple Pay, and more.

Businesses are discovered and conversations are initiated seamlessly using apps, features, and services like Maps, Safari, Siri, and Spotlight. The familiar Messages interface ensures that customer interaction is intuitive and efficient, and the informality of chat produces a customer service experience that feels personal and meaningful.

For developer guidance, or to sign up, see Business Chat.