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# CreativeRejectionReason

Detailed rejection reason for an ad creative that failed Apple review.

```
object CreativeRejectionReason
```

## Discussion

The `CreativeRejectionReason` object represents a record returned by the rejection reasons endpoint, describing why a specific ad creative was rejected. Each record includes the scope of rejection (by `adamId`, `productPageId`, or `assetId`) and the policy categories that were violated. To diagnose and remediate rejected ad creatives, use these records alongside `systemStatusReasons` on the [`Creative`](/documentation/Apple-Ads-Platform-API/Creative).

The endpoints that query and fetch `CreativeRejectionReason` records, `POST /v1/rejection-reasons/apps/query` ([`Query Rejection Reasons`](/documentation/Apple-Ads-Platform-API/Find-rejection-reasons)) and `GET /v1/rejection-reasons/apps/{rejectionReasonId}` ([`Get Rejection Reasons`](/documentation/Apple-Ads-Platform-API/Gets-rejection-reasons-by-id)), are documented under Apps > App Eligibility. See [`Query Rejection Reasons`](/documentation/Apple-Ads-Platform-API/Find-rejection-reasons) and [`Get Rejection Reasons`](/documentation/Apple-Ads-Platform-API/Gets-rejection-reasons-by-id).

### Example

```json
{
  "id": 555666777,
  "adamId": 123456789,
  "creativeId": 666777888,
  "productPageId": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
  "assetId": null,
  "supplySource": "APPSTORE",
  "supplyPlacement": "APPSTORE_SEARCH_TAB",
  "countryOrRegion": "US",
  "languageCode": "en-US",
  "reasonType": "REJECTION_REASON",
  "reasonCode": "SCREENSHOT_NOT_REPRESENTATIVE",
  "comment": "Screenshot does not accurately represent the AwayFinder app experience.",
  "reasonLevel": "CUSTOM_PRODUCT_PAGE_LOCALE",
  "creationTime": "2025-01-10T08:00:00.000",
  "modificationTime": "2025-01-10T08:00:00.000"
}
```

---

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