Let customers chat with your business using the Messages app.
- iOS 11.3+
- macOS 10.14+
Business Chat lets customers chat directly with your business using the Messages app on their device, and it lets you respond to those messages through your Customer Service Platform (CSP). Your CSP provider implements the server-to-server REST API that makes it possible to send and receive texts and photos, request payment through Apple Pay, and much more. Customers can even start a chat from your app with the tap of a button.