The intention, or purpose, of the chat.
- iOS 11.3+
- macOS 10.13.4+
- Mac Catalyst 13.0+
- Business Chat
The intent is any value that makes sense to your business. For instance, if your company is a bank, a customer may need to report a missing or stolen a credit card. In this case, the intent might be order_credit_card. The user never sees this value.
For more information, see About Intent, Group, and Body Values.