Business and Place Cards

Allow customers to contact your business from Maps, Siri, and Spotlight searches.

Overview

Business and place cards provide contact and location information so your customers can contact you by phone, location, and Business Chat.

Business cards display the global contact details for your business, including your brand or logo, your business phone number, email, website URL, and Business Chat button. When the customer taps the business card, it expands as shown in Figure 1.

Figure 1

iOS search results showing a business card before place cards (left), and an expanded business card (right)

On the left is a screenshot of the iOS search results showing a business card with its logo appearing before place cards with a Maps icon, as displayed on iPhone. On the right is a screenshot of an expanded business card showing the businesses logo, a Business Chat Message, phone, and website buttons, the businesses phone number, website, and hours you can contact them, displayed on iPhone.

Place cards appear in iOS search results and display your business name and address. When the customer taps to select one of the place cards, the card expands to show the business's location in Maps, along with the address, hours of operation, phone number, and a Business Chat Message button (see Figure 2).

Figure 2

iOS search results showing place cards (left), and an expanded place card (right)

On the left is a screenshot of an iOS search results showing place cards. On the right, is a screenshot of an iPhone displaying an expanded place card that shows the business's location in Maps and full address with Business Chat Message, and its phone and website, as well as share buttons to allow the customer easy access.

Topics

First Steps

Managing Your iOS Search Results

Enable your customers to choose the best way to contact your business by selecting the card type to display in iOS searches.

Displaying Your Business Chat Button to Customers

Determine who can message your business by enabling your iOS entry points.

Customization

Setting Up Your Brands Profile

Make your business easily identifiable in searches.

Directing Messages to a Specific Business Location

Route your Business Chat traffic by defining the default intent and group values in your Locations profile.

See Also

Chat with Customers

Starting a Chat from your App

Let customers start a conversation with you from your app.

Adding a Business Chat Button to Your Website

Let customers start a conversation with you by adding a Business Chat button to your website.

Starting a Chat from a URL

Let customers start a conversation with you from your website or email message.