Simple text message sent to the business.
- Business Chat API 1.0+
The message body.
When a customer sends a text message to a business, the Business Chat service receives and forwards the message to the Customer Service Platform (CSP) by calling the CSPs
/message endpoint. The message type is set to
The CSP validates the incoming message as described in Validating a Message. The
/message endpoint then returns the appropriate response code to Business Chat. For a list of possible codes, see the "Response Codes" section in Integrating with Business Chat.