I'm looking at the Apple official document below and getting the app's information. https://developer.apple.com/documentation/devicemanagement/getting-app-and-book-information-legacy However, I couldn't get the custom app's information for a few days ago. The result item is empty. This is a URL that is normally viewed. https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1202716089 This is the URL that gives an empty response to the result. https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1556411142 In ABM/ASM, the number of applications used and the number of available applications are all viewed normally. Is there anything else I can check? Please reply. Thank you.

I was importing the app's information based on the document below. https://developer.apple.com/documentation/devicemanagement/getting-app-and-book-information-legacy However, I have failed to get the information of the custom app from a few days ago. The result is empty. This is a request with an empty result. https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1556411142 This is the request with results. https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1202716089 In ABM/ASM, you can see my assets and both the quantity in use and the quantity available will be searched normally. Is there anything else I can check? Please reply. Thank you.

Hello Forum, If I send the device the "DeviceInformationCommand.Command.RequestType= DeviceInformation" command and "InstalledApplicationListCommand.Command.RequestType = InstalledApplicationList" command , it can be sent successfully, but I don't get a response from the device. https://developer.apple.com/documentation/devicemanagement/get_device_information ------------- our log ---------------------- general.log.5:[2024/03/27 13:23:30] (172.31.54.87) I #TaskUpdateInformationHandler - did:14379, udid:63a6d7edc9f1128808aaee49d80e9539b5fd9cdd, mdm_task_uuids:['0aa5f838-1891-4a9b-b4fd-9d7c0aa365d3', '3f401ea8-be87-499b-a4be-fea2b1dab379'], result:ok, cid:117 general.log.5:[2024/03/28 03:06:34] (172.31.76.98) I #TaskUpdateInformationHandler - did:14379, udid:63a6d7edc9f1128808aaee49d80e9539b5fd9cdd, mdm_task_uuids:['c46b8523-40cd-4c7e-8a5d-0e49c9d26106', '8a99b664-df27-4bc9-8f41-fe39e3a7f3bc'], result:ok, cid:117 It is transmitted successfully to the Apple MDM server, but there is no response from the device. However, policy distribution such as PushSetting works normally. I would like to get some document or help that I can refer to. Thank you.

The request for command type 'InstalledApplicationList' and 'DeviceInformation' is successful, but there is no response from the device. device udid:00008110-0002309A0A6A401E mdm_task_uuids:['d3faa00d-5be9-48d7-a3ef-4ae57fd9e7ff', 'e396c93e-7c1c-455f-a1ad-33df4836626a'] Currently, the device is enrolled with our MDM server normally, and the installation of the policy profile also succeeds successfully. Which part should check more? Please reply. Thank you

If you try to update information on an enroled Apple device, the request command is successful, but you cannot receive any information from the device. RequestType = "DeviceInformation" RequestType = "InstalledApplicationList" mdm_task_uuids:['bb674e0a-e7ce-4df9-ad7a-ebefb67d852e', '5d3e095d-7be4-4f6e-b0b7-2d57208be4b5'] udid:00008110-0002309A0A6A401E The device is operating normally. Policy profiles are also installed well. Which part should I check more? Please reply. Thank you.