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How can I get apple to factory reset software so that iTunes and this weird swift or android coding isn’t on my iPhone. When I make calls I was told that the relay system for Braille table is paired and that it is being answered through that mode and the phone is in either swift or android/google dev mode as well. My calls to my credit card companies when I pay my bill is being answered by random young kids that are asking for my social and bank info I cannot seem to get anyone to uninstall and reinstall the software including Apple. I went to purchase a new iPhone XR and they give me an open box with this goofy software on it and they charge me very little for the phone help!!!!!! Apple!!!! Rescue me and my bank info!!! any ideas as to why??? I have zero interest in coding or development of apps