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In iOS, customer, with promo code in hand, opens App Store, taps his/her account avatar, then taps "Redeem Gift Card or Code".
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I'm also experiencing this problem and wonder if it may be associated with another bug that I've reported to Apple:While testing and receiving this "Can't end BackgroundTask" message on an iPad, the "recently used" part of the iPad dock is populated, as expected, with my app's icon. Problem is, that icon is non-responsive to re-activate the app, yet the main screen icon works as expected, activating the app from the background. I can not detect ANY notifications or calls to the app from the dead icon in the dock.I question how many of us experiencing the backgrounding message are ALSO seeing this dock problem. In online researching, it appears the "dead icon" problem in the iOS 13 dock is occurring in apps delivered to customers too... something I'd really like to try to avoid.