Hello All,
I am looking for assistance with our FairPlay Streaming (FPS) certificates. We are in the process of migrating to a new video streaming vendor and need to create a new FPS certificate using SDK 4. However, we have reached the limit of allowed FPS certificates in our account and cannot create a new one.
Issue Details:
• We currently have two FPS certificates active in our developer account.
• One of these was created using SDK 5, but our new vendor (Mux) requires an FPS certificate based on SDK 4.
• Since Apple does not allow deleting FPS certificates from the developer portal, we are unable to create a new SDK 4 certificate.
• We kindly request Apple to revoke one of our existing FPS certificates to allow us to generate a new SDK 4 certificate.
Request:
We would greatly appreciate it if you could assist us on how to delete one of our existing FPS certificates so that we can proceed with creating a new SDK 4 certificate for our vendor integration.
Thank you for your support.