Posts

Post not yet marked as solved
0 Replies
72 Views
Need some basics help getting crash data and itunes crash data to watch OS team. watch attached to any of 3 phones XR, 13, SEII -=- iTunes fails to complete sync usually hangs on "Step 2 of 3 Preparing to sync" for hours or days. un pair syncs fine 1a. sometime by using phone |watch app | general | diagnostic logs | down load local copy of all logs | iTunes may sync. 1.c Canceling sync never cancels - Have to force quit iTunes restart PC go to 1 again an failure Is there anyway to force the phone to collect/submit the watch os data in advance of iTunes sync.
Posted
by Tmm66.
Last updated
.
Post not yet marked as solved
0 Replies
210 Views
Running IO14 and windows 10 iTunes Has failed to sync iTunes times out /Hangs on Steps 3of 3 "copying diagnostic information" But the message and result has been active in past betas of 13.0 - 13.6 now beta 14  Sync will not finish - Times out and gives up - Ipad os IPadOS on “IPad Pro 10.5” NOTE on the iPhone 8 Plus - the sync works fine processes as expected Same device and cable - iPad fails to process 3 of 3 “copy diagnostic information” NOTE Ipad - the Ipad has not synced properly since 13.0 or so. How do i clear the error or reset the sync to process the sync. I have uninstalled and reinstalled iTunes 2 times deleting libararies but to no avail. Please see the image where the sync restarts and or fails on image share here.
Posted
by Tmm66.
Last updated
.