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With Monterey beta 4 (and 1) Intel based macs (and VMs) will not respond to MDM commands asking for available software updates. Devices have been enrolled with Automated Device Enrollment and confirmed to have supervision. There are several errors like this one in console around software updates implicitly decoded. Consider reducing the scope of allowed classes during decoding by listing only the classes you expect to decode, or a more specific base class than NSObject. This will become an error in the future. Allowed class list: {(   "'NSObject' (0x7ff85029c3c8) [/usr/lib]" )} NSXPCInterface: <NSXPCInterface: 0x7fc8e9417670> Protocol: _CDUserContextServerMonitoring SEL: handleContextualChange:info:handler: (3 arguments, 0 proxies)  Classes: [NSString, {NSData, NSString, NSDate, NSDictionary, NSNull, NSOrderedSet, NSSet, NSNumber, NSArray}, {}]  Reply block: (arg #4, (1 arguments, 0 proxies), signature 'v@?c') [{}] SEL: handleRegistrationCompleted:handler: (2 arguments, 0 proxies)  Classes: [NSString, {}]  Reply block: (arg #3, (1 arguments, 0 proxies), signature 'v@?c') [{}] <NSXPCConnection: 0x7fc8e9457750> connection from pid 2127 on mach service named com.apple.coreduetd.context and <NSXPCConnection: 0x7fabd7513060> connection to service with pid 241 named com.apple.softwareupdated: Exception caught during invocation of reply block to message 'availableUpdatesOfType:withState:filteredByState:filterDeferred:filterDuplicates:reply:'. Exception: -[__NSDictionaryM _getCString:maxLength:encoding:]: unrecognized selector sent to instance 0x7fabd7544610 ( 0  CoreFoundation           0x00007ff80ec04a6b __exceptionPreprocess + 242 1  libobjc.A.dylib           0x00007ff80e969b9d objc_exception_throw + 48 2  CoreFoundation           0x00007ff80ec8948b -[NSObject(NSObject) __retain_OA] + 0 3  CoreFoundation           0x00007ff80eb6bc59 ___forwarding___ + 1406 4  CoreFoundation           0x00007ff80eb6b648 _CF_forwarding_prep_0 + 120 5  CoreFoundation           0x00007ff80eb11670 CFStringGetCString + 444 6  LaunchServices           0x00007ff80f0274d2 _LSGetVersionFromString + 80 7  SoftwareUpdate           0x00007ff81d1c0ffb +[SUUtilities trimMinorFromVersion:] + 38 8  OSUpdate              0x00007ff914293204 __66-[SUOSUUpdateController availableLegacyUpdatesFilterMajorUpdates:]_block_invoke + 883 9  CoreFoundation           0x00007ff80eb6d11c __invoking___ + 140 10 CoreFoundation           0x00007ff80eb6cfb5 -[NSInvocation invoke] + 305 11 Foundation             0x00007ff80f9a6074 __NSXPCCONNECTION_IS_CALLING_OUT_TO_REPLY_BLOCK__ + 17 12 Foundation             0x00007ff80f9a3c11 -[NSXPCConnection _decodeAndInvokeReplyBlockWithEvent:sequence:replyInfo:] + 653 13 Foundation             0x00007ff80f9a3532 __88-[NSXPCConnection _sendInvocation:orArguments:count:methodSignature:selector:withProxy:]_block_invoke_3 + 205 14 Foundation             0x00007ff80f9a152a -[NSXPCConnection _sendInvocation:orArguments:count:methodSignature:selector:withProxy:] + 3207 15 Foundation             0x00007ff80f9a0894 -[NSXPCConnection _sendInvocation:withProxy:] + 91 16 CoreFoundation           0x00007ff80eb6b9a8 ___forwarding___ + 717 17 CoreFoundation           0x00007ff80eb6b648 _CF_forwarding_prep_0 + 120 18 OSUpdate              0x00007ff914292e4e -[SUOSUUpdateController availableLegacyUpdatesFilterMajorUpdates:] + 199 19 OSUpdate              0x00007ff9142b8754 -[SUOSUMDMController availableUpdatesUsingAppleSoftwareLookupJson:WithError:] + 192 20 OSUpdate              0x00007ff9142b85a2 -[SUOSUMDMController availableUpdatesWithError:] + 42 21 mdmclient              0x000000010a491f16 mdmclient + 360214 22 mdmclient              0x000000010a4605cd mdmclient + 157133 23 mdmclient              0x000000010a45cb4f mdmclient + 142159 24 mdmclient              0x000000010a4aceea mdmclient + 470762 25 mdmclient              0x000000010a48f0fb mdmclient + 348411 26 Foundation             0x00007ff80f9c69b2 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7 27 Foundation             0x00007ff80f9c68aa -[NSBlockOperation main] + 98 28 Foundation             0x00007ff80f9c6841 __NSOPERATION_IS_INVOKING_MAIN__ + 17 29 Foundation             0x00007ff80f9c5aaf -[NSOperation start] + 785 30 Foundation             0x00007ff80f9c5785 __NSOPERATIONQUEUE_IS_STARTING_AN_OPERATION__ + 17 31 Foundation             0x00007ff80f9c565a __NSOQSchedule_f + 182 32 libdispatch.dylib          0x00007ff80e91d202 _dispatch_block_async_invoke2 + 83 33 libdispatch.dylib          0x00007ff80e910480 _dispatch_client_callout + 8 34 libdispatch.dylib          0x00007ff80e912e86 _dispatch_continuation_pop + 452 35 libdispatch.dylib          0x00007ff80e91253d _dispatch_async_redirect_invoke + 708 36 libdispatch.dylib          0x00007ff80e91f889 _dispatch_root_queue_drain + 335 37 libdispatch.dylib          0x00007ff80e920017 _dispatch_worker_thread2 + 160 38 libsystem_pthread.dylib       0x00007ff80eabd0dc _pthread_wqthread + 256 39 libsystem_pthread.dylib       0x00007ff80eabc0af start_wqthread + 15 ) sysdiagnose is attached to FB9540569
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We have noticed an issue creep up in the last week when trying to generate new MDM certificates or renew existing ones. After some discovery, it appears that an SSL certificate to request intermediate certificate from Apple has an incorrect SSL certificate and states: error generating CSR PLIST: error loading apple root certificate: error loading cert from http: Get "URL-REDACTED" x509: certificate is valid for ""URL-REDACTED,""URL-REDACTED, images.apple.com, not "URL-REDACTED"" URL has been redacted as developer forums do not allow posting of full URLs.
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We are experiencing an issue on several devices were the device is sent and accepts the command to install an App via Device Based Apps and Books but the app never downloads. This is occurring on the following types of devices: Big Sur M1 Architecture Big Sur Intel Architecture Devices within the US Devices outside the US mdmclient log below of a device experiencing this issue: mdmclient Connection 3: connected successfully mdmclient Connection 3: TLS handshake complete mdmclient Connection 3: ready C(N) E(N) mdmclient Task 0EE177DA-CC71-4924-886C-0E1E33DC3471.1 now using Connection 3 mdmclient Connection 3: received viability advisory(Y) mdmclient Task 0EE177DA-CC71-4924-886C-0E1E33DC3471.1 sent request, body S 302 mdmclient Task 0EE177DA-CC71-4924-886C-0E1E33DC3471.1 received response, status 200 content K mdmclient Task 0EE177DA-CC71-4924-886C-0E1E33DC3471.1 response ended mdmclient Task 0EE177DA-CC71-4924-886C-0E1E33DC3471.1 done using Connection 3 mdmclient Task 0EE177DA-CC71-4924-886C-0E1E33DC3471.1 summary for task success {transaction_duration_ms=791, response_status=200, connection=3, protocol="http/1.1", domain_lookup_duration_ms=195, connect_duration_ms=441, secure_connection_duration_ms=296, request_start_ms=638, request_duration_ms=0, response_start_ms=790, response_duration_ms=0, request_bytes=576, response_bytes=722, cache_hit=0} mdmclient Task 0EE177DA-CC71-4924-886C-0E1E33DC3471.1 finished successfully mdmclient [0:MDMDaemon:HTTPUtil:0x93c5] Received HTTP response (200) [Idle] mdmclient Processing server request: InstallApplication for: Device (37de7cea-374f-4e83-b257-f8d5faa95954) mdmclient StartInstall using UUID: 5FA0C9CE-B1B2-43D8-BB87-52932BBD6F36 for MDM 'REMOVED' mdmclient Installing with MDM options: { Options = { PurchaseMethod = 1; }; RequestRequiresNetworkTether = 0; RequestType = InstallApplication; iTunesStoreID = 803453959; } mdmclient Calling AppStore -submitVPPRequest. ID: REMOVED Platform: macos Type: Device Acct: (null) BundleID: (null) itemID: REMOVED mdmclient [ASDServiceBroker]: Connection invalidated mdmclient [ASDServiceBroker]: Reconnecting after receiving notification mdmclient [ASDServiceBroker]: Connection invalidated appstored (XPCServiceClient) Received connection from client: com.apple.mdmclient appstored [F98ADA8A] New VPP Request: ASDVPPRequest: 0x7f894ce16ba0 by com.apple.mdmclient mdmclient submitVPPRequest completed. ID: REMOVED BundleID: REMOVED ItemID: REMOVED Error: (null) mdmclient [0:MDMDaemon:HTTPUtil:0x93c5] Sending HTTP request (PUT) [Acknowledged(InstallApplication):REMOVED] mdmclient Task A5EAC425-F60F-4382-AF25-54F2BBAEE782.2 resuming, timeouts(60.0, 604800.0) QOS(0x15) Voucher private mdmclient [Telemetry]: Activity nw_activity 12:2 [0EE3B7D7-1155-4E4F-92C2-C4D5C8CBAE67] (reporting strategy default) on Task A5EAC425-F60F-4382-AF25-54F2BBAEE782.2 was not selected for reporting mdmclient Task A5EAC425-F60F-4382-AF25-54F2BBAEE782.2 {strength 1, tls 8, ct 0, sub 0, sig 0, ciphers 1, bundle 0, builtin 0} mdmclient Task A5EAC425-F60F-4382-AF25-54F2BBAEE782.2 now using Connection 3 mdmclient Task A5EAC425-F60F-4382-AF25-54F2BBAEE782.2 sent request, body S 389 mdmclient Task A5EAC425-F60F-4382-AF25-54F2BBAEE782.2 received response, status 200 content K mdmclient Task A5EAC425-F60F-4382-AF25-54F2BBAEE782.2 response ended mdmclient Task A5EAC425-F60F-4382-AF25-54F2BBAEE782.2 done using Connection 3 mdmclient Task A5EAC425-F60F-4382-AF25-54F2BBAEE782.2 summary for task success {transaction_duration_ms=169, response_status=200, connection=3, reused=1, request_start_ms=0, request_duration_ms=0, response_start_ms=169, response_duration_ms=0, request_bytes=663, response_bytes=158, cache_hit=0} mdmclient Task A5EAC425-F60F-4382-AF25-54F2BBAEE782.2 finished successfully mdmclient [0:MDMDaemon:HTTPUtil:0x93c5] Received HTTP response (200) [Acknowledged(InstallApplication):REMOVED] mdmclient Connection 3: cleaning up
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After enrolling a device via MDM on Big Sur there is a message about an installation being duplicate and errors out with error code 506. The software trying to be installed via MDM is a .pkg that contains secondary software for management. Can reproduce on M1 and Intel. Reboots do not remediate behavior. Messages from mdmclient below: [ERROR] submitManifestRequest completed.  ID: 2FCA3BD9-B5A6-436A-B538-85361C23BAD7 Error: Error Domain=ASDErrorDomain Code=506 "Install request is a duplicate" UserInfo={NSLocalizedDescription=Install request is a duplicate} [ERROR] Assertion Failed.  File: /AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/MCXTools/MCXTools-1430/ConfigProfiles/mdmclient/AppStoreUtil.mm  Line: 578 Logging Manifest request failure.  InstallUUID: 04D77AEA-0A40-454A-A685-DE2B5A2D5F28  Error: Error Domain=ASDErrorDomain Code=506 "Install request is a duplicate" UserInfo={NSLocalizedDescription=Install request is a duplicate} [ERROR] [ErrorChain.0] (InstallApplication) [ASDErrorDomain:506] Install request is a duplicate>
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