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I’m having this issue too. I’m also seeing threads that are a year old showing this problem. It looks to be a recurring issue
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Wait a minute, this has been going on for a year and no one has been able to get through! Guess I’ll try another way cause it doesn’t look like Apple is fixing this anytime soon.
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New Year Eve 2021 and still no change. Maybe 2022 will be better :(— i_Joe less than a minute ago