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I try to simulate the downgrade by purchasing the item from within my app. This appears to work however the receipt still shows that the expiration date is unchanged for the original purchase and so I am showing both subscriptions ACTIVE despite the fact you can only have one active at a time. Looking at the subscriptions from the settings/sandbox area, this appears correct. Really wish I had confidence in this process but I don't. And cancellation date always shows empty so can't count on that either.
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Bump. Over a year later and still have same issue.
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Here is my solution - https://stackoverflow.com/a/66603876/403801. Basically it was related to a Debugger tab window so when I changed my running behavior to open a new window instead of a window tab I have not had this issue anymore.
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Love how the forums are more responsive but they have a long ways to go. Should have had a beta version first. Steve Jobs would not be happy with this result.
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@jnogrady I have not had any luck in getting a workaround for this issue nor has Apple addressed the issue despite repeated updates to the feedback report.
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Having the same issue here as well.
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Just wanted to share that I had this same issue and it took a little more than 24 hours for the issue to resolve itself. Seems strange so hopefully this is fixed by Apple soon.Also talked to mutiple support people who did not know the real answer. One wanted me to use one of my Technical Support Incidents (TSI) to resolve the issue as they were certain my code was not correct, even after I explained that everything was working in TestFlight, was approved and all other, non-subscription In-App purchases were working just fine in production.Hope this helps someone else knowing that the only solution for me was simply to wait.