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This is a known issue with apple sign-in and Cognito. Apple doesn't provide user info on subsequent logins, so if the cognito user pool requires "name" or "email", the login will fail. I would suggest not supporting "Sign-In With Apple" but since they force you to use it (for no real reason?) that doesn't seem to be a viable solution. Just another instance of anti-developer/anti-consumer behaviour on the case of Apple.