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I am attempting to erase everything from my old iPhone after I have transferred all my content and settings to the new one. However, the process seems to get stuck when it tries to “upload data” to iCloud and when I press the “skip backup” button, it still remains frozen (whether or not I press skip backup it will not pass this stage of the erase process). I have tried force restarting my phone and that didn’t seem to work. Does anyone have advice or a suggestion?