Hello! I am having issues retrieving data from the Apple Store Connect API. Here is the call I am making: $headers = New-Object "System.Collections.Generic.Dictionary[[String],[String]]" $headers.Add("Authorization", "Bearer SECUREINFORMATION") $response = Invoke-RestMethod 'https://api.appstoreconnect.apple.com/v1/analyticsReports/r39-871f60a5-f26a-4de8-8fae-a9a1d506c1a0/instances' -Method 'GET' -Headers $headers $response | ConvertTo-Json I have removed the JWT token for privacy. Here is the response I am receiving: { "data": [], "links": { "self": "https://api.appstoreconnect.apple.com/v1/analyticsReports/r39-871f60a5-f26a-4de8-8fae-a9a1d506c1a0/instances" }, "meta": { "paging": { "total": 0, "limit": 50 } } } The issue is that no matter what filters I apply to my call or which ID I select to view instances for I am always returned an empty array. This is a problem because I need to download report data for our organisations apps using the API. Please let me know how I restructure my call to be returned valid information. Feel free to reach out if there is any other information required!

Today the Connect page asks me to confirm if I am a trader or not under DSA. I am an independent developer and have several apps in App Store. I have no idea what a trader is. The DSA defines a trader as “any natural person, or any legal person irrespective of whether privately or publicly owned, who is acting, including through any person acting in his or her name or on his or her behalf, for purposes relating to his or her trade, business, craft or profession.” If you have questions about your status as a trader, consult with your legal advisor. I emailed Connect support but their reply is very "official" which confuses me more.

Hello, I'm unsure what option to select when it comes up to specify what type of encryption my app is using and if en export compliance is required to distribute my app in France. The app is using SSL certificates to communicate with a connected device, such as https works. I have to select one of the following options: Encryption algorithms that are proprietary or not accepted as standard by international standard bodies (IEEE, IETF, ITU, etc.) Standard encryption algorithms instead of, or in addition to, using or accessing the encryption within Apple's operating system Both algorithms mentioned above None of the algorithms mentioned above Does SSL (RSA, SHA-1, etc.) falls under A) "standard encryption algorithms" or is that something that is provided by default on the OS and falls under B) "accessing the encryption within Apple's operating system" ?? If B) I would need to check the "None of the algorithms"-option because I do not use standard encryption "instead of, or in addtion to", only OS provided encryption. Am I right? Or does SSL is not used as standard in the OS and falls under A) ??

Team, We are trying to publish new app (Under new brand label) for newly acquired company. app update is rejected for the reason: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, the app must be published under a seller name and company name that reflects the institution name. Any suggestions??

After deleting custom product pages, can I see the deleted custom product pages data in App Analytics?

Hello, I need to be sure we are doing correct. Can we clarify we can present list of available subscriptions and current subscription to the user in the iOS app where we don't use any payments inside. We have payments only on the web page. Basically our subscriptions allow users to extent hardware devices our consumers buy at us. It's clear for us that we are not able to call for actions for payments and we are not able to user other payment methods in the app. But it's not clear for me if we are allowed to show subscriptions without any action for payments. Here is Description of Business Model In one of the first submissions of our app to the app store about 5 years ago we clarified our business model in detail during the review and it was confirmed that it is fine for this model to collect a fee outside of the app. The main reason was that the value creation happens fully outside of the app. The model did not change since. We are happy to describe here our business model in more detail. The Solar Manager System comprises a hardware https://www.solarmanager.ch/produkt/gateways/,, a backend, a web application and an app (the one under review). The hardware gateway is optimizing the own consumption of solar systems in residential homes. This hardware gateway is locally installed in the home of the user and communicating to many home appliances (battery, PV inverter, car charger, …). The main value creation to the end user is that his home appliances are controlled such to optimize for highest solar consumption and in some cases dynamic electricity tariffs. This means our hardware is starting / stopping / controlling theses devices locally directly via different interfaces. Different algorithms are running directly on the hardware to perform such optimizations. Our backend and web front-end are used to configure the devices and prioritize devices according to the user need. For the first year in 2018 our system was running without any app. It was only hardware, backend and front-end. Also we have a support team answering questions and phone calls from users that have a problem with the system. For this system we have a one time fee to buy the hardware device that is then installed locally in the home of the user. Additional we have a yearly fee to cover cost for data storage, development costs of backend and front-end, and to cover our support. This fee is collected through a payment system in our backend. It can be accessed from the front-end. Depending on the amount of data stored, number of external devices connected to our hardware and the amount of support given to the user there are different levels for the fee. The fee is directly related to the data storage cost, the backend needs, and the support effort. The fee is not collected for digital content consumed through the app. Thanks.

I have been trying to enroll onto the program for sometime now but it doesn't go through. I provided every detail accurately but still haven't received any meaningful update. Is it normal that during the purchase we aren't asked to provide the CVV number of our credit card hence payment couldn't be processed or what? The email I received highlighted an enroll request and order. I have consistently sent so many messages but no replies. If the wait time is even a year, isn't it advisable to make it known to the people rather than making it seem an easy process of only two business days. The time I received has long elapsed and I don't how to go about it now. Nothing works.

Address validation failed. Please update legal entity address 2)A new version of your Paid Applications agreement is available. 3)To sell your app or other in-app purchases, you must sign the Paid Applications Agreement. 4)To receive payments from Apple, you must add a bank account. 5)To meet the requirements of the Paid Applications agreement and receive payments, you must add a U.S. tax form.

Before few days we enabled auto-renewable subscription for an app. The problem we are facing is that, in Sales and Trends option, the tab Subscriptions is missing. As result we cannot view how many subscriptions we have, retention etc.. I opened a ticket to Apple, but no response.... Can anyone please help?

Hi guys, i want to ask how When i press remove. This app is unable to be removed right now.

My app has been approved and is "Ready For Distribution" however I've only gotten the "App not available" message when I click on its link. Its been approved now for a week. I made sure to update my pricing schedule and then when I went to refresh my availability I'm unable to make any changes to availability at all. Everything I try to do I get this error message.

Hello, I believe I'm experiecing a bug within the AppStoreConnect dev console. When I try to submit a new version of my game for review I recieve an error message stating The items below are required to start the review process: There are still leaderboard image uploads in progress. One might think that this problem should have an obvious solution: wait for the leaderboard images to load and try again. Unfortunately this is impossible, because all images are already loaded. They are also being successfully displayed in the console interface and even in my game itself. I tried to remove all images, but that didn't help. I've also noticed that leaderboard management interface in the console was updated in the past month or two. I think that might be somehow related to the problem (something from old UI got cached and now isn't affect by new UI). I've also filed a request (102270407515) to the Apple Support, but didn't get any answer (aside from the request is registered). Is there any chance I get an answer from Apple Support here on the forum?

✖ Something went wrong when submitting your app to Apple App Store Connect. But here is the error that is returned to me in my console, so I can do it with the command lines by EAS

The exchange rates seems to be completely off. If i choose 1.49€ as base it gets converted to 0,99$ but it should be 1,63 US Dollar, or at least more than 0,99$. The other way round is the same. If I choose 1.49$ it converts to 1.99€. That makes no sense. I would set the prices manually but there seem no upload csv files or something with prices and set them all manually would take years. On Google Play you can set pricing templates (but you don't need to because the automatic conversion works there) but in App Store you can only set prices manually or automatic with wrong conversion rates.

Hello Apple Developer Community, I am writing to request urgent support regarding the recent removal of our app, which has been available on the App Store for over a year serving a large user base. We were notified that our app violated Section 3.2(f) of the Apple Developer Program License Agreement, but we have not altered our operations recently and believe this to be a misunderstanding. We have attempted to reach out via email but have not received further details or the opportunity to rectify or discuss the alleged issue. Historically, developers are given a chance to resolve concerns before an app is removed, a courtesy we were unfortunately not extended. We seek clarity on the specific violations and an opportunity to address any issues to comply fully with Apple's guidelines. The removal has significantly impacted our users and our team, and we are committed to resolving this swiftly to restore service to our users. Thank you for your attention to this urgent matter. We look forward to your guidance and support. Below is the notification we received from Apple regarding the termination of our agreements: Apple has terminated the Apple Developer Program License Agreement and the Apple Developer Agreement with our company effective immediately. According to the notice, the reason provided for this action is an alleged violation of Section 3.2(f) of the ADP Agreement, which includes accusations of fraudulent conduct associated with our account. This has led to the immediate cessation of our status as an Apple developer and termination under both the ADP and Developer Agreements.

I am really stuck. I uploaded my Mac Catalyst app. The binary passes validation beforehand. I submit for review. After being in "waiting for review" for a couple of minutes it is rejected with "invalid binary" and comes back with an email saying "ITMS-90053: This bundle is invalid - The bundle identifier is already in use by a different software package." The only app that is using the same bundle is the IOS version where I added the Mac platform.

Hi everyone, I'm working on submitting my app to the App Store and need to capture screenshots for the 5.5-inch iPhone display size (iPhone 6 Plus, 7 Plus, and 8 Plus). Unfortunately, Xcode 17.4 doesn't offer simulators for these devices. I've searched Apple's support resources but haven't found any solutions. Would anyone have suggestions on how to generate the required 5.5-inch screenshots for App Store submission? Thanks in advance for your help!

My app is only available in some regions. During one of the review versions, the reviewer asked to remove accessibility from one of the countries or provide documents that allow to conduct activities in this country. At that time, there was no such document and I removed the availability in this country. Now - I have a document that confirms that I can conduct activities in this country. Availability is a separate section and is not related to versioning. How and where do I request app availability in a specific country?