Analytics & Reporting

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Measure your App Store performance and get unique insights with data you won’t find anywhere else using App Analytics in App Store Connect.

Analytics & Reporting Documentation

Posts under Analytics & Reporting tag

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Hi, I want to download the salesReports via the API, unfortunately, over: https://api.appstoreconnect.apple.com/v1/salesReports?filter[frequency]=DAILY&filter[reportSubType]=SUMMARY&filter[reportType]=SALES&filter[vendorNumber]=<my_vendor_number> I always get: I generate the token for 15min and without any scope restriction and following the description here https://developer.apple.com/documentation/appstoreconnectapi/download_sales_and_trends_reports. Can anybody spot what I'm missing or wrongly formatted the request or any idea what I could test next to get a finally a result? thanks a lot for your help.
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by kayalai.
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We are using Google Analytics for a long time in our application which is live. But recently we noticed there is a sharp drop in reporting. I am checking with simulator as well with Charles connected. The reporting gets blacked out randomly for let's say 15-20 minutes and randomly starts working and reports consistent data in Charles for all the events. Has anyone ever faced such issue. We are facing this serious challenge that is hampering with reporting of data from iPhone to GA.
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by Rserodia.
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I've been researching a new strain of MacOS malware for about a year and am trying to zero in on changes that are made to the OS as well as capturing files that the malware is self-deleting. I was wondering if there is a way to modify GC behaviors and: a. Modify/prevent cache deletion b. Modifying the Recycle Bin/GC to save a copy of every file marked for deletion to a separate folder c. Hiding the real Recycle Bin similar to the method of creating a chroot jail? I understand that modifying these behaviors can have negative affects on the overall performance but I will only need to use the mentioned adjustments for a limited period of time that will probably not exceed 24 hours. Curious if even that short of a time span would cause unintended consequences or if there are any other methods for accomplishing the aforementioned tactics.
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by Lilith.
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Hi.My users report crashes of my app but in "iOS Settings &gt; Privacy &gt; Diagnostics &amp; Usage &gt; Analytics Data" they don't find regular crash reports. But one user send a report with the name "mytracks4ios.wakeups_resource-2018-10-12-104731.ips".Here is the content:{"app_name":"mytracks4ios","timestamp":"2018-10-12 10:47:31.95 +0200","app_version":"5.1.2","slice_uuid":"91105FB1-2963-34CF-960E-4D1339679EDB","adam_id":358697908,"build_version":"199","bundleID":"info.stichling.mytracks4iphoneos","share_with_app_devs":false,"is_first_party":false,"bug_type":"142","os_version":"iPhone OS 12.0 (16A366)","incident_id":"6C1DE657-EBEF-4658-A2C3-D2AEAF6FCA05","name":"mytracks4ios"} Date/Time: 2018-10-12 10:47:19 +0200 End time: 2018-10-12 10:47:30 +0200 OS Version: iPhone OS 12.0 (Build 16A366) Architecture: arm64 Report Version: 27 Incident Identifier: 6C1DE657-EBEF-4658-A2C3-D2AEAF6FCA05 Data Source: Microstackshots Shared Cache: 0xab18000 71D8E433-B619-3FC6-9F11-608BF2311FB8 Command: mytracks4ios Path: /private/var/containers/Bundle/Application/8B39C1F4-1E11-4E0B-8798-FD487F319414/mytracks4ios.app/mytracks4ios Identifier: info.stichling.mytracks4iphoneos Version: 5.1.2 (199) Beta Identifier: 42E181B6-4089-4469-AD69-BD9F7EF05495 PID: 2950 Event: wakeups Action taken: none Wakeups: 45001 wakeups over the last 255 seconds (177 wakeups per second average), exceeding limit of 150 wakeups per second over 300 seconds Wakeups limit: 45000 Limit duration: 300s Wakeups caused: 45001 Duration: 11.04s Steps: 12 Hardware model: iPhone7,2 Active cpus: 2 Boot args: Heaviest stack for the target process: 12 ??? (libsystem_pthread.dylib + 45660) [0x18b60925c] 12 ??? (libsystem_pthread.dylib + 45820) [0x18b6092fc] 6 ??? (&lt;E0DA27EE-A1D9-3DEF-8832-9785C7F48CD8&gt; + 2495912) [0x100db95a8] 5 ??? (libsystem_kernel.dylib + 143116) [0x18b584f0c] Powerstats for: mytracks4ios [2950] UUID: 91105FB1-2963-34CF-960E-4D1339679EDB Path: /private/var/containers/Bundle/Application/8B39C1F4-1E11-4E0B-8798-FD487F319414/mytracks4ios.app/mytracks4ios Architecture: arm64 Parent: UNKNOWN [1] UID: 501 Footprint: 753.27 MB Start time: 2018-10-12 10:47:19 +0200 End time: 2018-10-12 10:47:30 +0200 Num samples: 12 (100%) CPU Time: 0.028s Primary state: 7 samples Frontmost App, Non-Suppressed, Kernel mode, Effective Thread QoS Default, Requested Thread QoS Default, Override Thread QoS Unspecified User Activity: 0 samples Idle, 0 samples Active, 12 samples Unknown Power Source: 0 samples on Battery, 0 samples on AC, 12 samples Unknown 12 ??? (libsystem_pthread.dylib + 45660) [0x18b60925c] 12 ??? (libsystem_pthread.dylib + 45820) [0x18b6092fc] 6 ??? (&lt;E0DA27EE-A1D9-3DEF-8832-9785C7F48CD8&gt; + 2495912) [0x100db95a8] 5 ??? (libsystem_kernel.dylib + 143116) [0x18b584f0c] 1 ??? (libsystem_kernel.dylib + 143120) [0x18b584f10] 1 &lt;User mode&gt; 3 ??? (&lt;E0DA27EE-A1D9-3DEF-8832-9785C7F48CD8&gt; + 2145488) [0x100d63cd0] 3 ??? (libsystem_c.dylib + 480420) [0x18b4fa4a4] 3 ??? (libsystem_kernel.dylib + 144424) [0x18b585428] 1 &lt;User mode&gt; 1 ??? (libsystem_pthread.dylib + 15592) [0x18b601ce8] 1 &lt;User mode&gt; 1 ??? (&lt;E0DA27EE-A1D9-3DEF-8832-9785C7F48CD8&gt; + 2496112) [0x100db9670] 1 ??? (libsystem_kernel.dylib + 143116) [0x18b584f0c] 1 &lt;User mode&gt; 1 ??? (&lt;E0DA27EE-A1D9-3DEF-8832-9785C7F48CD8&gt; + 2016916) [0x100d44694] 1 ??? (&lt;E0DA27EE-A1D9-3DEF-8832-9785C7F48CD8&gt; + 1976508) [0x100d3a8bc] 1 ??? (&lt;E0DA27EE-A1D9-3DEF-8832-9785C7F48CD8&gt; + 1193636) [0x100c7b6a4] 1 ??? (libsystem_c.dylib + 336512) [0x18b4d7280] 1 ??? (libsystem_c.dylib + 338508) [0x18b4d7a4c] 1 ??? (libsystem_c.dylib + 272956) [0x18b4c7a3c] 1 ??? (libsystem_c.dylib + 318432) [0x18b4d2be0] 1 ??? (libsystem_c.dylib + 424448) [0x18b4eca00] 1 ??? (libsystem_c.dylib + 282688) [0x18b4ca040] 1 &lt;User mode&gt; Binary Images: 0x100600000 - ??? mytracks4ios &lt;91105FB1-2963-34CF-960E-4D1339679EDB&gt; /private/var/containers/Bundle/Application/8B39C1F4-1E11-4E0B-8798-FD487F319414/mytracks4ios.app/mytracks4ios 0x100b58000 - ??? ??? &lt;E0DA27EE-A1D9-3DEF-8832-9785C7F48CD8&gt; 0x18b485000 - 0x18b503fff libsystem_c.dylib &lt;40DD5C3B-586A-38EB-9F52-74D994ECD9D2&gt; /usr/lib/system/libsystem_c.dylib 0x18b562000 - 0x18b58cfff libsystem_kernel.dylib &lt;982CCBAD-717D-3A28-946E-BA07918897A3&gt; /usr/lib/system/libsystem_kernel.dylib 0x18b5fe000 - 0x18b60efff libsystem_pthread.dylib &lt;D2815AB1-46C1-3831-82FC-D22AE83B0CAD&gt; /usr/lib/system/libsystem_pthread.dylibNow I would like to know whether this may be the reason for the crash or whether this report or more like a warning but not really the reason for the crash.Thanks,Dirk
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by Tichel.
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Hello :) I have been noticing weird occurrences on my IPhone 13 mini. For the most part it has stopped but I am left to wonder if what I was noticing was anything to be concerned about.. I am tech friendly but not extremely well versed with apple coding and I don’t have a laptop. I’m hoping to find someone who can teach me a thing or two. thank you for your time, I know this wasn’t a question really but if you think you can help me figure out some analytical data/ cpu specifications for my device. Or if you know a little about hacking and I know I know apple “most likely isn’t hacked” I just feel like weird things have been going on with my device and I want more answers than I can find on google. Anyways thanks again for reading. I hope someone would like to talk one on one through email about more specifics.
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by KTsweet77.
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Hi guys, My app gets many this kind of crash on iOS 15 recently. the exception type is EXC_CRASH (SIGKILL) but doesn't have the Termination Reason. I attached the crash log below. Does anyone have any ideas? Cheers. crash log
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by Lucas0208.
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Hello,for an app of ours in the field, we've received a crash with following snippet of crash header:Exception Type: EXC_CRASH (SIGKILL)Exception Codes: 0x0000000000000000, 0x0000000000000000Exception Note: EXC_CORPSE_NOTIFYTermination Reason: Namespace OBJC, Code 0x1Triggered by Thread: 0Unable to find from Apple Documentation as to what the Termination Reason here corresponds to.Any help in this matter is highly appreciated.Thanks,Vageesh
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by vageesh_h.
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Hi, when I open the App-Sore my App has in my country 6 good ratings (all 5 stars), all-in-all it has 29 (AppStore Connect tells me). When I search my app in the Webbrowser via Google I am directed to App-Store-Website in my language (so it should be the same country), telling me this app is only for iOS, but there is only 1 rating (which is only 1 star). So I am a bit confused about this difference?
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by 0x7bf.
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I'm trying to find a way, for gathering my App analytics (from analytics.itunes.apple.com) using API.There is one same issue https://forums.developer.apple.com/message/98092#98092 ,from december 2015. Maybe something changed for today?I found and try Official Reporter tool from Apple https://help.apple.com/itc/appsreporterguide/ , but it's not the thing what i searching for.Does Apple have official/unofficial API endpoint, to download mobile app analytics?I'm interested in one concrete metric: Count of my App installs by day or by selected time range.I would be appreciate for any help! Thank you.
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I noticed a crash report. This is not reproducible in my environment. The report mentions that as a port leak. How to detect and prevent such port leaks? Extracts from the crash report: OS Version: Mac OS X 10.15.7 (19H2) ... Crashed Thread: 8 Exception Type: EXCBADINSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXCCORPSENOTIFY Termination Signal: Illegal instruction: 4 Termination Reason: Namespace SIGNAL, Code 0x4 Terminating Process: exc handler [156] Application Specific Information: BUG IN CLIENT OF LIBDISPATCH: Unable to allocate reply port, possible port leak Thread 8 Crashed: 0 libdispatch.dylib 0x00007fff68cfdf75 dispatchmachsendandwaitforreply.cold.6 + 29 1 libdispatch.dylib 0x00007fff68ce4cf4 dispatchmachsendandwaitforreply + 1630 2 libdispatch.dylib 0x00007fff68ce4d4e dispatchmachsendwithresultandwaitforreply + 50 3 libxpc.dylib 0x00007fff68f6c846 xpcconnectionsendmessagewithreplysync + 238 4 com.apple.CoreFoundation 0x00007fff2ecac083 _78-[CFPrefsPlistSource sendRequestNewDataMessage:toConnection:retryCount:error:]blockinvoke + 22 5 com.apple.CoreFoundation 0x00007fff2ecb3779 CFPREFERENCESISWAITINGFORSYSTEMCFPREFSD + 74 6 com.apple.CoreFoundation 0x00007fff2ecabfdf -[CFPrefsPlistSource sendRequestNewDataMessage:toConnection:retryCount:error:] + 672 7 com.apple.CoreFoundation 0x00007fff2ecabd0e _50-[CFPrefsPlistSource alreadylockedrequestNewData]blockinvoke + 197 8 com.apple.CoreFoundation 0x00007fff2ec6d726 -[CFXPreferences withConnectionForRole:performBlock:] + 36 9 com.apple.CoreFoundation 0x00007fff2ecabbee -[CFPrefsPlistSource alreadylockedrequestNewData] + 332 10 com.apple.CoreFoundation 0x00007fff2ec916a4 copyValueForKey + 193 11 com.apple.CoreFoundation 0x00007fff2ec915c7 -[CFPrefsPlistSource copyValueForKey:] + 45 12 com.apple.CoreFoundation 0x00007fff2ec91587 66-[CFXPreferences copyValueForKey:identifier:user:host:container:]blockinvoke + 32 13 com.apple.CoreFoundation 0x00007fff2ec697d7 -[CFXPreferences(SourceAdditions) withSourceForIdentifier:user:byHost:container:cloud:perform:] + 795 14 com.apple.CoreFoundation 0x00007fff2ec914ef -[CFXPreferences copyValueForKey:identifier:user:host:container:] + 184 15 com.apple.CoreFoundation 0x00007fff2ec913f5 _CFPreferencesCopyValueWithContainer + 113 ...
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by ponca.
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Using XCTest measure() method, We can see results (i.e. values, avg, baseline, etc) as a report in XCode, clicking the gray diamond in the Editor. Is there any way to get the results by code? I mean, inside the test code for example, in order to use the results (output to console, output to file, compare results bettwen different tests, send to a server using some custom API, etc..) Thanks a lot, Claudio
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by CGRG.
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We need to download the Usage report using connect API. App Analytics - App Metrics https://help.apple.com/app-store-connect/#/itc21781223f Please provide us api URL or documentation to achieve the same.
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I have an app meant for the kids category.It has been rejected based on non-compliance with 1.3 Kids CategoryKids Category apps may not send personally identifiable information or device information to third parties. Apps in the Kids Category should not include third-party analytics or third-party advertising.Since the wording is a little vague, I'm left with these questions:1) Can I publish my app, that is not present yet in the app store, outside of the 'kids category' for now (and keep my 3rd party analytics)? (so my app is at least live / installable for my users) 2) If yes to question 1: How would I go about moving my app outside of the kids category? I can't find a place in the UI of the app store connect site to change it.3) If yes to question 1: Can I, at a later time, change my app to make it conform to the 'kids category' requirements and then move it to the kids category?4) It is unclear to me what Apple means by 'third party analytics'. Is the sending of in-app events with the device id to my own backend acceptable (is this considered 1st party analytics)? Or is Apple referring to it's own analytics?5) If it is unacceptable to send analytics to your own server, how can we log in-app events? The analytics provided by Apple does not seem to include a solution for logging custom in-app events.6) Do I need to remove all microsoft app center code from my binary even though i'm not using it in my code? If yes: I have a xamarin app with a shared codebase, so how would I go about doing that?7) The section uses 'may not' and 'should not'. Since I am not a native english speaker I am wondering if these mean these same thing in this context.
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by GuidoGabo.
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