December is my first month selling products from within my apps, it's selling well, but nothing is showing up in Apple's report, I don't know if there is a specific day to show, minimum withdrawal, payment day, I'm confused.

Hi, My iphone 12 has been restarting unexpectedly, and often followed by wifi, bluetooth, and airdrop grayed out. I had to force restart/shutdown several times to turn it on again. Found this analytics after crash. Please help if somebody know what this means: ExcUserFault_CategoriesService-2024-12-23-064503.ips

I don't have any Apple TV apps. Somehow, I see a few downloads of my app on Apple TV. As far as I understand, Apple TV cannot run anything other than apps made for the tvOS platform. So I'm confused why I'm seeing this in my analytics.

I am using the API to fetch the following report: asc_api_report_commerce_app_downloads_detailed The reason I am using the detailed version is that I want to breakdown downloads by in-app event names. Here are the issues I'm facing: When comparing the detailed to the standard report, for specific date ranges and markets (comparing apples to apples), the numbers are slightly off - usually by around 1-2k. I can get around this, since I can use the standard report for most of my reporting. The second, and main issue, is when I try to use the detailed report to see how different IAEs are performing. The data discrepancies here are huge, and don't make any sense to me. For example, when I check a specific IAE (called Blanked), I can see dates in the console which are not showing up in the ASC API. These dates do exist in the broader dataset, they just don't exist for this specific IAE. Am I looking at this wrong? Do I need to pull the data differently? Has anyone else found this issue? ASC API Downloads vs Console Downloads - Sheet1.csv

I'd like to be able to do the equivalent of getrusage(3) for some of our other processes. These are daemons, so they're not connected in any way. Obviously, Activity Monitor and top can do the things I want, but I'm not Apple. 😄 I went down a maze of twisty APIs, all a-Mach, and have decided to ask. (We're trying to keep track of the processes in the field. We also want to know what's going on if a process has stopped responding but hasn't died. I suppose I could, absolute worst case, periodically send getrusage(3) info to the monitoring process.)

I have an iOS app compatible with WatchOS but I cannot get metrics specific to WatchOS in Analytics, I can only see results by following device types : iphone, ipad, desktop, appleTV, appleVision, ipod. Is there any way to get this information on App Store Connect?

I would like to get number of new users by month for my app. The description of "First Time Downloads" metric is : "The total number of first times an app is downloaded per Apple Account; Counted when an app is downloaded from the App Store after a user taps the "Buy" or "Get" button." https://developer.apple.com/help/app-store-connect/reference/app-metrics/ So, the first sentence says metric is per Apple account, so by Apple user. But the second sentence says metric is per device... My question is : does metric "First Time Downloads" get number of new users or new devices? if it is new devices, how can I retrieve number of new users (independently of opt-in or not)?

I've been working on retrieving total app installs via the Apple Connect API using Python. However, I've noticed a discrepancy between the data obtained manually and the API results. When I download the Sales & Trends report manually with these settings: Sales & Trends, Monthly, By Territory, Total Installs …the results don't match those from the API when I use the following parameters python report_date = '2024-09' params = { "filter[frequency]": "MONTHLY", "filter[reportDate]": report_date, # Date for the report "filter[reportSubType]": "SUMMARY", "filter[reportType]": "SALES", "filter[vendorNumber]": vendor_number } I’m seeing a clear mismatch in units between the manual download and the API output Note: This report was generated on 2024-11-05

Analytics report issues

Hello All, New member here so hopefully my post adheres to Dev Forum standards. My Platform team and I are attempting to gather a bunch of our customer/service data via an automated process where we code a script to obtain data from the App Store Connect dashboard of our app. We need to web scrape most likely with the App-Store-Scraper library. This reason for this is the following challenge we have run into previously while utilizing the App Store Connect API: When we have attempted to fetch data we have seen that the attributes we are looking for cannot be obtained with the query parameters available. Certain reports can only be obtained for DAILY query param values; certain information, such as "File Size" from the "State" report, and "revenue net" of Apple's commissions on sales from the "Proceeds" report within the App Store Connect dashboard, are not able to be obtained via the API, to my knowledge. Of course it can be obtained manually by downloading it through the dashboard, but we want to automate this process. My question is with regards to web scraping: Will we be able to obtain all the information we need by web scraping the "Event, State, Proceeds" reports that one can find by navigating from the left-hand-side tabs within the App Store Connect dashboard? This information contains PII, but since we have rights to our customer data we should be able to maintain confidentiality by following industry standards. Please let me know if anyone has any experience with this kind of task before and I look forward to hearing from you.

Hi, I could not find it in the official documentation, so I assume it is not ready yet. I wonder if there is any other way to create campaign links and get analytics on them programmatically. Otherwise, what is the right place to submit a request for it? Or perhaps it is on the horizon already?