I've been trying to reach Apple Developer support since 6 days, since they wrote an email to me that they need to speak over the phone in order to proceed with enrolling into the Apple Developer Program. I've reached out to support via the page and it seems the only option is to get them to call me, which I tried many times, but doesn't seem to work for some reason, even I troubleshooted it with the carrier and they had no problems to call me. I also tried replying to the initial email and reached out for email support but haven't received any reply. I'm looking for an option to call Apple developer support, get an email reply or have them call me via a US number instead.

Hi All, There was a new policy introduced by Apple to allow users to initiate account deletion within the application to provide users greater control. It is also stated that it’s insufficient to only provide the ability to temporarily disable or deactivate an account. People should be able to delete the account along with their personal data. If user deletes his/her account within the application, should we erase all information related to user in the server also? Or is it fine to disable the login and whenever he/she login back, can we fetch user's information with confirmation of email or an OTP kind of feature. Since deletion of user's information from the server is a irreversible process and once deleted cannot be fetched in future. Kindly please assist on this. Your help is much appreciated

When I uploaded the IPA to the iTunes Connect for Apple's review, I encountered an error of "itc account not found", can anyone help?

Hello Developers. I am at a loss. I am trying to update my app to a new build but Transporter keeps giving me errors. My question to you all is simple I think? Do I need to create a new certificate for an update? Do I also need to create new Identifiers? Do I also need to create new CSRs? Do I need to also create new mobile provisioning file?**** I am sending a new IPA file but it keep crashing transporter with errors about the build? Ugh. Any help would be great. Thanks, JC

We are facing the this issue with our latest release. It includes time sensitive bug fixes and has been "In Review" for almost 2 weeks. Previous Releases were reviewed within 2 days max. We also requested expedited review and received an automated reply saying our app is now in expedited review queue. Is anyone having the same issue with their updates or is it just our app ?

Hello, The issues we previously identified still need your attention. If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know. Guideline 4.2.2 - Design - Minimum Functionality We still noticed that your app’s main functionality is to market your service, with limited or no user-facing interactive features or functionality. Apps that are primarily marketing materials or advertisements are not appropriate for the App Store. Next Steps We encourage you to review your app concept and work towards creating an app that offers customers an engaging and lasting experience that also meets the App Store’s high expectations for quality and functionality. For example, an app for a restaurant should offer more functionality beyond a standard mobile website that include its phone number, address, and hours. You should instead include functionality like table reservations, mobile ordering, etc. that do not currently exist on the mobile website. Resources Download iOS templates from Apple UI Design Resources. Learn more about crafting intuitive, well-designed apps with the Design Video collection. Learn more about designing for iOS in the Human Interface Guidelines. Hello i am getting this robotic response from testers and not able to get any images or proofs that my app is minimally functioned. Also on asking reason they just go AWOL. What should i do about this and how do i get in touch with the tester or supervisors at apple ? Also i have emailed many times but got no response. I think tester are neglecting the testing as they are just being paid to open and close the app, that is my presumption but still it can be true no one knows, until apple tells us how apps are tested and what goes through the tester mind or what is the reason when they are rejecting the app. We need a much listed details where we are given that this things are missing so that we can improve them and provide a well suited app for Appstore. Tags: Urgent, Robotic Response, Tester not responding, App Review, App Not Approving without even giving proofs, Admin, Moderator.

The size of my game is less than 100 MB in the App Store. The necessary 2.5 GB resources are downloaded when the game starts. I tested the download speed all over the world via VPN and with a good Internet connection (20+ MB\s), all files are downloaded in 3 minutes or less. But it looks like Apple employees are checking an app for the App Store with a slow internet connection and rejecting it for the reason that it takes too long to load. I could put the resource files in the App Store, but this will only make it worse for players, because they will have to download extra files when updating the game. Are there any other ways? Here is their original answer: Portions of your app, or resources needed to use your app, loaded, refreshed, ran or responded very slowly. For example, when we launched the app, it took more than 10 minutes to complete launch. Since App Store users expect apps to be simple, refined, and easy to use, we want to call your attention to this design issue so you can make the appropriate changes.

If someone gives a review about an app without commenting about it with text, will the review be private ? What I'm wondering is if the owner of the app will be able to see who gave a review, even a just a stars rating without text. Is there no feature such as «Hide my email» like with Sign In with Apple where the user's email is replaced by another one ? If anybody knows, thanks for the answers.

I got this from App Store review: We noticed that your app did not meet all the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, section 3.8(b) of the Paid Applications agreement. We were unable to find the following required information in your app's binary: – Length of subscription (time period and content or services provided during each subscription period) I use Flutter to build my iOS app. Could that be why Apple can't find the information in my binary?

My app has buttons that send you to it's Instagram, Facebook and Twitter accounts so does it use encryption?

Hi Our app has multiple subscriptions that have been submitted for review two months ago some of which are cleared for sale and some are not, frankly the ones that are not cleared for sale are accepted while the ones we actually need which are cleared for sale have been in review since we submitted them with no way to reject/resubmit. We are unable to launch our app and everything is put on hold because we got nothing to sell! we have tried to reach apple but no luck they responded to our first mail with ineffective replies and stopped responding after that Is there anything we can do about that? Thanks in advance

Hello Apple I'm a software developer. My team and I, are using Expo framework to build cross-plateform mobile apps (Link to Expo website: https://expo.dev/). In brief words, Expo let us develop apps, and publish them in Android and iOS in an easy way, It provides a free app called "Expo Go". available in App Store. Any iOS user can simply download this app, and run the developed app inside it, by scanning a QR code. Recently, we've made a demo and our manager, tried to execute the app for the first time, using his Iphone device. He succeeded to run the app, for about 30 minutes. After that, he got a call, and his phone turned off suddenly!, and its not working anymore, even with recharge. Now, he thinks its due to our developed app or the Expo Go app! Would you please help us to investigate this trouble? We typically looking for a log history to check what happened exactly right before this incident. We can provide you with some coordinates about the device, or anything else needed. Note: We run the app on Ipad and android devices and didn't experienced any issue like this one. We would, also, know what do you think about Expo and Expo Go app, is there any complaints around it from iOS users. Thank you so much Kind regards

Is it allowed to only offer Sign In with Apple as an easier/more secure way for users that are already registered to log in? The app we're considering this for is a closed community and doesn't have the possibility to register within the app at the moment.

thanks for kind help in advance . i am beginner so i ask kind help for this simple issue my app was rejected on June 15th with the review app crash(1st review) after fix the 1st bug(app crash) , i re-uploaded but unfortunately rejected again with new review i received today regarding login bug(2nd review) . but in second review , there is no issue in it regarding app crash which was handled in the 1st review . Does it mean , the 1st review error was fixed successfully ? i am confused the 1st review is still left over there so it seems i still have to fix the 1st error(if the error is fixed, i thought there is the mark something like 'fixed' or the review message is removed) . Or , do i have to only check the only 'latest' review ? Thank you so much !

Hi, I've been waiting for more than 2 weeks to get my in-app purchase items to get reviewed, they are stuck in "in review" status for more than 2 weeks! I've opened support tickets, Nothing is being answered (And I explained the issue in a very polite and detailed manner). The following is what made me write this post: I am at the point where I'm stuck. No apple employee is willing to answer or help me, so I've decided to create a new submission, the same binary, but with the following msg: Also, in the "What's new in this version", I wrote: Right now, After waiting an extra day for them to start reviewing my app, they've started the review process, and approved the submission!!!! They did not even bother reading what we write to them! Needless to say, I am furious. We at "Pexon Games" studios are stuck. We can not release our game due to Apple's tendency to not give a flying $%$# about their paying customers. NO Apple representative is helping us, or even bothering to read what we ask of them. I don't know what else can we do, we simply did everything except go to apple headquarters. If anyone has any suggestions we'd be glad to hear, thanks :) And if by any chance any Apple representative sees this post, HELP US, WE BEG YOU, HELP US! 😭

I’m providing an update to my iOS app and have been rejected three or four times this week with the update. The rejection is due to the reviewer “…unable to access purchased content.” The first rejection came when the reviewer could not reach the “result” screen. When attempting to access the screen, there’s an “error view” with user feedback instructing how to resolve the error. The reviewer rejected it, without even doing the instructions to resolve the issue (incomplete data entry). After providing instructions in a response (word for word pretty much what is stated in the app), the reviewer rejected the update again due to “…unable to access content.” While at the same time providing a screenshot of the result screen. I explained that the screenshot they sent with the result of the calculation is the in app purchase. The response: Upon further review, we were still unable to fully access the In App purchase items. To help us proceed with the review of your app, please reply to this message and providing the way to access the In App Purchase for review purpose. Best regards, App Store Review Because of the clear neglect from the reviewer, I issued an appeal. Today, I received an email stating they closed the appeal because the reviewer is requesting more information. Again, the reviewer sent a screenshot with access to the IAP content. I explained that the screenshot is showing the content. How am I supposed to further give access to content, when the content is provided in full, as indicated with the screenshot of the reviewer? The screen revealing the purchased content:

Solicito de su valiosa experiencia, tengo una app que funciona con Firebase, en el simulador y depurando directo en mi iPhone 6 funciona correctamente (en debug y release). La archivo y la subo a TestFight y cuando ejecuto a la hora de obtener la información de Firebase me tira el error de la imagen. La linea de código donde se interrumpe es: FirebaseResponse res = await ConexionFBCliente.client1.GetAsync($"Usuarios/{usuarioIglesiaApp.ToUpper()}"); Les agradezco cualquier ayuda. Saludos.

Sometimes, Screen Blinking while dragging window or typing something on Ventura 13 Beta 2 Video (https://drive.google.com/file/d/1--u5o914J59dDGq2jMvQ-0Bzrdmannl-/view)

My IAPs were rejected on the localization section. I updated those and the localization changed to "Ready for submission" but the over all IAP still says "developer action needed" How do I find what other action is needed? I have a new binary in review now but, that didnt change anything with the IAPs.