App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

Posts under App Store Connect tag

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Same code using StoreKit 2 is working fine on iOS but, on WatchOS I can't fetch products. I also tried StoreKit config on local but no luck. Did not receive any products or error for products request. Loaded [] products Error enumerating productid current transactions: Error Domain=ASDErrorDomain Code=509 "No active account" UserInfo={NSLocalizedDescription=No active account
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Hello, I’ve a question about in app purchase. I’ve an app to publish on the App Store and we are selling two plan of coaching services. User can unlock content from application AND access to external services like custom email with coaching advise, private community about our system Must we used in app purchase in this case or a third party library ?
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We have non-renewing and consumables items that we're selling on our app. When an in-app purchase completes successfully, does apple trigger any notification to the server? Because it's not working in our case. We've added server notification URL for both sandbox and live, but when an in-app purchases happens the provided URL is not hit. Are there any webhooks or events I can listen to to update server state when an in-app purchase happens? Thank you.
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We are in the process of adding IAP to our application. We previously submitted the app for review and received a rejection notice to which we resolved each of the three criteria requested of us. We then re-submitted the app for review again, however after submitting the app realized that the subscription were not submitted along with the app -- it is unclear if we need to do something to re-submit them or if we do not because they were submitted with the previous version that was rejected. While trying to determine how to proceed, we attempted to cancel the review. Now the app is in a stuck state - with various screens showing differing information. The iOS App section in the nav bar shows: "Waiting for Review" The screen when this version is clicked on shows: "You have an App Review submission cancellation in progress. You can resubmit items for review again after the cancellation is complete." The App Review screen shows: "Processing" It has been stuck in this same state for almost a week. What are possible solutions to move forward with an app review and get a timely update? Note: We also submitted a support request but have not heard any update from this inquiry either.
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I am going to submit a new app version and I can't see English (New Zealand) on the list. I have English (U.K), English (U.S.), English (Australia) but there is no localisation option for New Zealand, why? How am I going to add custom content for the Apple Store New Zealand? Is English (Australia) pointing to both Australia and New Zealand? I only have one localized file in Xcode but in the app submission page I can see all English speaking countries.  Thanks.
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Hey, This question is related with Apple Books. We have an app that shows book cover images like Apple Books does. We see Apple Books app having different kinds of banner stuffs above the book cover image. We are thinking to have same kind of feature in our own app. Is that free to do or we need to take consent from anyone? Did Apple Books had to take any kind of consents from anyone? Anyones response is highly appreciated.
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I'm trying to schedule a price change for an annual subscription for our app. When selecting the base price point in US Dollars, the values to select from does not reflect the actual pricing tiers for US Dollars. Anyone knows if this is a bug on the AppStore Connect side or if I missed anything. I trying to select USD $7.99 but instead I have $7.79 and $8.39 available? Thanks
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Hi, My app is not approved (Data Collection and Storage), in the next update I can fix the error. I sent 2 times an email to the apple team to approve my app but I get no respons. I need to reply the email but the adres is no_reply@. When I resubmit I receive the same email "We noticed an issue with your submission." I've been trying for a week now, what can I do?
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As our service user has invited for our clients apps as an admin role mostly in app store connect. Currently we are managing apps manually for example renew certificate, request app for a review ... Instead would like to automate that but couldn't find cross account access like AWS has an assume role access. For automating If you have any workaround to implement and/or any request api have missed please can you share your thoughts? Thanks in Advance.
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I created an in-app event for my app and tried to up load event detail cards. Although the size and format of my images are all correct, the system kept telling me the sizes were wrong. I tried 10801920 and 7201280 but all failed. Has anyone ever run into this problem? Hope to hear from you guys soon!!
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Hello all! Apple support refuses to admit that their documentation might be wrong and won't even let me open a support ticket to troubleshoot with me, so I'm posting here hoping anybody might be able to help more than them. We're automating our AppStore Connect user management, and really all we want to do is be able to automatically remove users from AppStore Connect when they're deactivated in our IdP. So far, our automation does the following: When a user is offboarded, kicks off a workflow Workflow forms JWT to GET user list from AppStore Connect API, filtered by user's email address in order to get the UID If UID is in the response, create new JWT with scope to DELETE the user URL (/v1/users/<user_id>) per API documentation -https://developer.apple.com/documentation/appstoreconnectapi/remove_a_user_account Send the DELETE request with the new JWT Since steps 1-3 work fine, we're 99% confident that our JWT is formed correctly because we use the same function as the GET request to build the JWT for the DELETE request, simply with an updated Scope to DELETE instead. The response we get (from our IdP API endpoint along with manual Postman requests) is "405 - Method Not Allowed", which is very different from the 400 or 402 we would get if the JWT was malformed. Anybody able to put in more effort than Apple Support and see if it's working for them? If so, any ideas why we're getting the 405 error for DELETE requests if our workflow works perfectly for the GET requests?
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How can I make sure my app on iOS AppStore only show compatibility for AVCaptureMultiCamSession enabled devices only? I need to write a key under "Required Device Capabilities" in the info.plist file, but which key? I didn't find the key in the documentation https://developer.apple.com/library/archive/documentation/General/Reference/InfoPlistKeyReference/Articles/iPhoneOSKeys.html#//apple_ref/doc/uid/TP40009252-SW3
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We are facing the this issue with our latest release. It includes time sensitive bug fixes and has been "In Review" for almost 2 weeks. Previous Releases were reviewed within 2 days max. We also requested expedited review and received an automated reply saying our app is now in expedited review queue. Is anyone having the same issue with their updates or is it just our app ?
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"We noticed some irregular activity associated with your vendor number XXXXXX and have paused your earnings payments while we investigate. Once our review is complete, we'll determine if we can resume your payments." Has anyone encountered the same problem? Has your payment resumed? and issues with getting paid this month? The expected date was 30 June, and the 1 Jul update was ''balance carried forward'' and until today it's still ''balance carried forward''.
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I released my first app yesterday, and promoted it on Reddit. It's sold more than 150 copies, with continuous sales for the first 20 hours or so. But for the past 5 hours, it says there have been 0 sales. I know this is not correct as a friend purchased it a couple of hours ago. What has happened, and how can I see accurate sale info? Thank you.
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