App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

Posts under App Store Connect tag

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When I try to release the app constantly getting errors. The error messages are either "Unable to Release Version. This version is unable to be released right now. Try again later." , or even more generic "You have one or more errors on this page. An error has occurred. Try again later." Does anyone has faced this? Any workarounds other than continue trying?
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by falconser.
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I'm trying to schedule a price change for an annual subscription for our app. When selecting the base price point in US Dollars, the values to select from does not reflect the actual pricing tiers for US Dollars. Anyone knows if this is a bug on the AppStore Connect side or if I missed anything. I trying to select USD $7.99 but instead I have $7.79 and $8.39 available? Thanks
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I'm getting this error when trying to distribute/validate my app (every version of it): I have a developer account and a distribution certificate, and have had no problems uploading many versions of my app until today. Has anyone experienced this before?
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Hi, My app is not approved (Data Collection and Storage), in the next update I can fix the error. I sent 2 times an email to the apple team to approve my app but I get no respons. I need to reply the email but the adres is no_reply@. When I resubmit I receive the same email "We noticed an issue with your submission." I've been trying for a week now, what can I do?
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by Werner87.
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As our service user has invited for our clients apps as an admin role mostly in app store connect. Currently we are managing apps manually for example renew certificate, request app for a review ... Instead would like to automate that but couldn't find cross account access like AWS has an assume role access. For automating If you have any workaround to implement and/or any request api have missed please can you share your thoughts? Thanks in Advance.
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I created an in-app event for my app and tried to up load event detail cards. Although the size and format of my images are all correct, the system kept telling me the sizes were wrong. I tried 10801920 and 7201280 but all failed. Has anyone ever run into this problem? Hope to hear from you guys soon!!
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How can I make sure my app on iOS AppStore only show compatibility for AVCaptureMultiCamSession enabled devices only? I need to write a key under "Required Device Capabilities" in the info.plist file, but which key? I didn't find the key in the documentation https://developer.apple.com/library/archive/documentation/General/Reference/InfoPlistKeyReference/Articles/iPhoneOSKeys.html#//apple_ref/doc/uid/TP40009252-SW3
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by LaXa.
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Hello all! Apple support refuses to admit that their documentation might be wrong and won't even let me open a support ticket to troubleshoot with me, so I'm posting here hoping anybody might be able to help more than them. We're automating our AppStore Connect user management, and really all we want to do is be able to automatically remove users from AppStore Connect when they're deactivated in our IdP. So far, our automation does the following: When a user is offboarded, kicks off a workflow Workflow forms JWT to GET user list from AppStore Connect API, filtered by user's email address in order to get the UID If UID is in the response, create new JWT with scope to DELETE the user URL (/v1/users/<user_id>) per API documentation -https://developer.apple.com/documentation/appstoreconnectapi/remove_a_user_account Send the DELETE request with the new JWT Since steps 1-3 work fine, we're 99% confident that our JWT is formed correctly because we use the same function as the GET request to build the JWT for the DELETE request, simply with an updated Scope to DELETE instead. The response we get (from our IdP API endpoint along with manual Postman requests) is "405 - Method Not Allowed", which is very different from the 400 or 402 we would get if the JWT was malformed. Anybody able to put in more effort than Apple Support and see if it's working for them? If so, any ideas why we're getting the 405 error for DELETE requests if our workflow works perfectly for the GET requests?
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by pgmikeb.
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When testing in App Store Connect with a sandbox account it always restores the purchase even after I click "Clear purchase history". didRevokeEntitlementsForProductIdentifiers() was never called. When I test with the StoreKit config file, deleting or refunding the purchase will call didRevokeEntitlementsForProductIdentifiers() and subsequent restores would be empty. It works well with the config file. I do call SKPaymentQueue.default().finishTransaction(transaction) for purchase, restore and failed. What is the real App Store going to do? Is a refunded or expired subscription going to be restored when I call SKPaymentQueue.default().restoreCompletedTransactions()?
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Hello,I have uploaded a binary to iTunes Connect but I have receiving this email:We identified one or more issues with a recent delivery for your app, "***". Your delivery was successful, but you may wish to correct the following issues in your next delivery:Invalid Siri Support - Localized description for custom intent: "xxxxxx" not found for locale: zh_CNInvalid Siri Support - Localized title for custom intent: "xxxxxx" not found for locale: zh_CNI have added localized title and description in Intents.strings for the "zh_CN" language but nothing worked.Could someone tell me how to solve it?
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"We noticed some irregular activity associated with your vendor number XXXXXX and have paused your earnings payments while we investigate. Once our review is complete, we'll determine if we can resume your payments." Has anyone encountered the same problem? Has your payment resumed? and issues with getting paid this month? The expected date was 30 June, and the 1 Jul update was ''balance carried forward'' and until today it's still ''balance carried forward''.
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I released my first app yesterday, and promoted it on Reddit. It's sold more than 150 copies, with continuous sales for the first 20 hours or so. But for the past 5 hours, it says there have been 0 sales. I know this is not correct as a friend purchased it a couple of hours ago. What has happened, and how can I see accurate sale info? Thank you.
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