Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Developer Program Documentation

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Hi, i can't get through to support. The call back won't accept my mobile phone as it's registered to a personal account. I've tried my internet phone number, but the call back keeps failing, presumably because there's an extra step with my RingCentral internet number where i have to press 1 to accept the call. I've tried to use the email form, but this does not send my message, i get a small blue circle spinning. I've tried to use Safari and Chrome with the same result. I can't find a number to call anywhere or a direct email. I understand that i could register a different number, bu tthis is not a long-term solution. Are there any other options so i can complete my enrolment?!
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it really weird. I can't add device because it is grayed out and can't add more uuid. I checked Continue button but it says as first pic, I can add more 45 iPhone but + button is still grayed out
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by kotran.
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My membership expires in 10 days and I'm trying to find out how I can renew it.According to Applet:"You can renew starting 30 days before the expiration date of your existing membership or any time after it expires. Your expiration date is available in your account on the developer website. To renew, sign in to your account with the Apple ID you used to enroll, and click the "Renew Now” button. If your membership is still active when you renew, your new membership will activate as soon as your current membership expires and you will receive two (2) new TSIs."So, I sign in to my account with the Apple ID I used to enroll and I can't see the "Reset Now" button anywyere.All I can see is the "Overview", "Membership", "Certificates, IDs & Profiles", "iTunes Connect", "CloudKit Dashboard" and "Code-Level Support" under the "Programs Resources" section, on the left, and the "Documentation", "Forums", "Bug Reporter" and "News & Updates" under the "Additional Resources" section, again on the left.I went to each and every of these and there is no "Renew Now" button anywhere.Any ideas?Thanks in advance.
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by huhuu.
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I have a developer account. I have received by email an invoice receipt and I would like to download it as pdf file but I can't find where exactly in my account there are all the invoices. Can somebody tell me where can I find the invoices and download them?
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Good evening, I'm trying to deploy an extremely simple Python QT app to the app store: it's roughly ~10 lines of code that shows a window containing a"Hello, world!" message. This seemingly trivial task of deploying a "Hello World" app to the store has been extremely difficult, perhaps because of my lack of familiarity with the Apple ecosystem. I'd like to demonstrate all of the steps I've taken, my current understanding of deployments, and what the problems are. Project files Here's the code for the app (in a file located at src2/test_app/app.py). import os, sys from PySide2.QtWidgets import * class MainWindow(QMainWindow): def __init__(self, *args, **kwargs): super(MainWindow, self).__init__(*args, **kwargs) self.setCentralWidget(QLabel("Hello, world!")) if __name__ == '__main__': os.environ["QT_MAC_WANTS_LAYER"] = "1" app = QApplication(sys.argv) window = MainWindow() window.show() app.exec_() Furthermore, I've created an assets folder which contains an icon.icns file and I also created a Pyinstaller config/test_app.spec file to bundle this app into a testapp.app package: block_cipher = None added_files = [ ('../assets', 'assets') ] a = Analysis( ['../src2/test_app/app.py'], pathex=[], binaries=[], datas=added_files, hiddenimports=[], hookspath=[], hooksconfig={}, runtime_hooks=[], excludes=[], win_no_prefer_redirects=False, win_private_assemblies=False, cipher=block_cipher, noarchive=False ) pyz = PYZ( a.pure, a.zipped_data, cipher=block_cipher ) exe = EXE( pyz, a.scripts, a.binaries, a.zipfiles, a.datas, [], name='testapp', debug=False, bootloader_ignore_signals=False, strip=False, upx=True, upx_exclude=[], runtime_tmpdir=None, console=True, disable_windowed_traceback=False, target_arch=None, codesign_identity=None, entitlements_file=None, icon='../assets/64.icns' ) coll = COLLECT( exe, a.binaries, a.zipfiles, a.datas, strip=False, upx=True, upx_exclude=[], name='app' ) app = BUNDLE( coll, name='testapp.app', icon='../assets/icon.icns', bundle_identifier='com.stormbyte.test-app.pkg', info_plist={ 'NSPrincipalClass': 'NSApplication', 'NSAppleScriptEnabled': False, 'LSBackgroundOnly': False, 'LSApplicationCategoryType': 'public.app-category.utilities', 'NSRequiresAquaSystemAppearance': 'No', 'CFBundlePackageType': 'APPL', 'CFBundleSupportedPlatforms': ['MacOSX'], 'CFBundleIdentifier': 'com.stormbyte.test-app.pkg', 'CFBundleVersion': '0.0.1', } ) In addition, I have an config/entitlements.plist file, containing all of the necessary information for binaries built by pyinstaller: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <!-- These are required for binaries built by PyInstaller --> <key>com.apple.security.cs.allow-unsigned-executable-memory</key> <true/> <key>com.apple.security.cs.disable-library-validation</key> <true/> <key>com.apple.security.app-sandbox</key> <true/> </dict> </plist> This entitlements file is apparently necessary for pyinstaller to run things on Mac successfully, which is why I included it. Building the .APP I am able to build this app with: pyinstaller \ --noconfirm \ --log-level WARN \ --distpath '/Users/nikolay/Desktop/projects/cling_wrap/dist' \ --workpath '/Users/nikolay/Desktop/projects/cling_wrap/build' \ './config/test_app.spec' This creates a testapp.app file in my dist folder and the file icon I've designated appears just as I've intended. Codesigning the .APP binaries Next, I am able to use the codesign tool to sign all of the files that are part of the testapp.app I've just created. codesign \ -vvv \ --strict \ --deep \ --force \ --timestamp \ --options runtime \ --entitlements './config/entitlements.plist' \ --sign "Developer ID Application: Nikolay ***** (Z57YJ*****)" \ '/Users/nikolay/Desktop/projects/cling_wrap/dist/testapp.app' This successfully executes. Building the .PKG Installer Next, I am able to use productbuild to create a .PKG file, which will allow a user to install the app: productbuild \ --version '0.0.1' \ --sign "Developer ID Installer: Nikolay **** (Z57YJ*****)" \ --component '/Users/nikolay/Desktop/projects/cling_wrap/dist/testapp.app' \ /Applications testapp.pkg This successfully outputs: ... productbuild: Adding certificate "Developer ID Certification Authority" productbuild: Adding certificate "Apple Root CA" productbuild: Wrote product to testapp.pkg When I attempt to run this installer, everything works. I can even see the app installed in my Applications folder, and I can double-click and run it: With this confirmed, I am ready to run the notarization & stapling process prior to submitting my app to the App Store. I run notarization using the xcrun tool: xcrun altool \ --notarize-app \ --primary-bundle-id com.stormbyte.test-app.pkg \ --username=*****@gmail.com \ --password **** \ --file '/Users/nikolay/Desktop/projects/cling_wrap/testapp.pkg' Which outputs: No errors uploading '/Users/nikolay/Desktop/projects/cling_wrap/testapp.pkg'. RequestUUID = c40ebde4-dcd1-*********** I then receive an e-mail from Apple telling me that the notorization process has been successful: Next, I run the stapler tool: xcrun stapler staple '/Users/nikolay/Desktop/projects/cling_wrap/testapp.pkg' Which is also successful. Finally, I attempt to use Transporter to upload my app to the store but this happens: It says that the icon failed (when it clearly exists and is recognized by Mac?!!) and that the signature is invalid? Am I using the incorrect certificates for distribution to the App store? Thanks!
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by nikolay_a.
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Hi! I renewed my apple developer account using the Apple developer app for iPad. I made the ~100 euro in-app payment after which it keeps telling me that I still need to renew my membership. By pressing the pay button again, it says I already have an active subscription. Going to the developer.apple.com website, I see a notification about going to the app store connect to agree with the new terms. Arriving at the app store connect website, it tells me to go back to the developer.apple.com website to accept the new terms. They keep sending me back and forward without actually allowing me to do anything. After a few days all websites/app still say I have to either renew my subscription or to accept the new terms. However, they all point to use one of the other tools or in case of the app it tells me I need to both pay and that I already paid. I am part of multiple teams, but I double checked that this problem is for one specific team. In the attachments you will find screenshots of all tools. I hope someone can help me out with this. Apple hasn't responded to any of my direct inquiries and they don't even pick up the phone. App store connect: Developer.apple.com: iPad app:
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"We noticed some irregular activity associated with your vendor number XXXXXX and have paused your earnings payments while we investigate. Once our review is complete, we'll determine if we can resume your payments." Has anyone encountered the same problem? Has your payment resumed? I sent the email but didn't get a reply. This is my only income. I am so anxious to wait!
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by JYCoder.
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As you know, Visa/MC has banned all cards from Russia (and everyone knows why). Therefore, we cannot use our card to renew membership. Can I use my cousin's credit card in Israel? Or can I get the account details where I can transfer the money? Maybe someone knows banks in foreign countries that allow you to open an account online?
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Hello.When I try to enroll Apple Developer Program for a company, getting an error."We are unable to process your request. An unknown error occurred."Please, help me. What am i doing wrong?P. S. The same error occurs when i try to enroll Apple Developer Enterprise Program for a company.
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by a.sklv.
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I have been facing a very stressful issue for the past couple of days. I was invited to be part of a developer team in hope to be able to build react native iOS apps, the new team fails to show up in my XCODE and expo-cli throws an error "You have no team associated with your Apple account, cannot proceed" Does it mean that I can't make React native Archive build as an invited developer ? That I can only build IOS apps only if I am the sole owner of the paid apple developer account? Will really appreciate any help I can get.
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by Senderouz.
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Dear Team, Please note that i had submit request for create apple account since 15May2022, still under reviewing until now , how much this process will take ? i contact support over email many times without proper action they just take time.
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by khijjawi.
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Each time i do something it tells me to agree to the developer terms however when i do it says i have already done this however the page keeps poping up so im now in an deadlock, does anyone have any advice.
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I did not save Private Keys. I lost Mac profile and had to reset my Mac Machine. So after this, my Developer ID certs are not working and my account reached limit of certificates. Now only left option for me is to delete or Revoke Developer ID certs. Apple support replied to my email saying that they can't revoke and approach Apple forums for help. Please advise. Since from 3 weeks, I have been struggling to get this resolved. Thanks, Anand
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Hi. Can you please fix the fps drop on iphone 12 because after i update to 14.5.1 fps drop happens especially when i play my game (WILD RIFT) when in the middle of the fight fps drop happens It wasn’t like that before. Does this have to do with my phone or the developer of my game? please help thank you
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by arron3.
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Today, July 17, I received a letter from Apple: This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately.  Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, or the Program.” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account.  Apple is exercising its right to terminate your status as an Apple developer pursuant to the Apple Developer Agreement and is terminating you under the ADP Agreement for dishonest and fraudulent acts relating to that agreement. We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as an Apple developer and under the ADP Agreement. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in Section 11.3 of the ADP Agreement and Section 10 of the Apple Developer Agreement.  If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement).   This letter is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your acts. If you want to file an official complaint pursuant to an applicable Platform Regulation in your country or region you may Contact Us.  I log into my account and see that it was closed on July 16. I have not committed any fraudulent actions and I do not intend to do so. 11 months ago I created an app that helps people develop attention and memory. During this time, I updated it 1 time. My game does not contain anything that violates the license agreements. It doesn't even collect any data from users. On July 15, I receive a letter of renewal of membership in the Apple Developer Program for the next year. On July 16, I am creating a new version of the app (1.2) in the app store connect for its further update. And on July 16, Apple blocks my account and removes the app from the App Store. I ask you to resolve this misunderstanding and return my application, and allow me to further improve it.
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Dear Members, I am facing problem in renewing the enterprise account. Because of this "Because this program is now designed for organizations with more than 100 employees, we’re unable to renew your membership and recommend joining the Apple Developer Program." Please suggest me where i can update my employee information in developer portal so that i can renew my enterprise detail. Thanks
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by ytuffytvg.
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I have been trying to enroll in apple developer account as individual but i don’t understand why apple is so complicated in this case in all situations. The first thing apple they wont show some good user experience after paying the money as account status will be pending forever and it will shows that you have to pay even when the money has been conducted, which in somehow you will have doubts and you will need to contact support which the worst thing ever you will face in your entire life. Apple developer support 🤮, this is the worst thing ever will happen to you if you had to deal with them, as I mentioned above that my account was pending and asking to submit money for many days after the money has been conducted so i have to contact developer support through email first and the response was super slow and in the end i never got response until i had to request support through call. Tbh, apple support for normal users is super good and very helpful but when it comes to developer support, it is completely the opposite of that as we do not pay for account as how normal customers paying for products. My case was that the enrollment region different than the region for my issued ID, So support agent had refunded the money and canceled my enrollment and asked me to submit again after changing the region from apple id account. I have done what has been requested and i submitted a new enrollment and the the same process above it happened again and then i have been told that address is not same as address in ID which i was 100% sure that i have changed it but then after that i have to contact support and they told me we don't know why but this is the system showing us the old address so we are sure we did some changes now so will issue refund and send submit enrollment again. refund it takes up to 5 days to be refunded As a student i have to wait for money to refund and then submit again. So so far total of 10 days has been wasted for nothing just waiting refund so i can re-enroll again. they could’ve made it easy by changing the address but this apple ****** system. THEN WHAT I AM SUPPOSED TO DO IF APPLE SYSTEM ******. i am literally now struggling to complete enrollment and it is taking up to one month with 0 progress. A company as apple it is a SHAME all this bad experience can be faced just for the sake of a developer account that is not even free or cheap to torturing you like this. I heard for US residents the process for completing the enrollment it just take few hours and i hope this is not true otherwise it is a another shame. Im sure these forums are for asking help not complaining but i wanted to shared my awful experience with apple and see if I'm the only one facing this or someone else went through that as well. forgive my bad English. cheers,
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by Mzc989.
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In South Africa, there is a huge difference in shifting from Sole Prop to Company, financially it is not viable and it's a huge admin nightmare. Using your personal name is unprofessional, it doesn't help any bit in launching a business. Apple really needs to reconsider this decision. Apple needs to allow the use of a fictitious name. Why is this such a problem?
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by wesleybb.
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