Hi, I am working on an application. That application offers mobile protection plans. so each plan membership would be associated with the device on which the plan was activated and to perform this association we are going to use the .mobileconfig file to retrieve the device Serial number and bind that Serial number with membership so that at the time of claim technician can identify the device for associated membership. I don't want to take the same as input from the user because the user might enter the serial number of any damaged device. Is this under apple compliances? Will Apple approve the same? If not then how can I achieve the same requirement in another way? I really need a device unique ID ( Not Changeable ). So that technician can identify the exact device uniquely at the time of claim.

Hi, I have an issue about removing web clips from shared ipad. I have an shared ipad that registered with Apple School Manager account. Firstly I am sending a web clip installation command described in the following link WebClip. Web clip payload identifier is : “com.web_clip.webClipTest”. The web clip is successfully uploading to the shared ipad. When I want to remove web clip from shared ipad device, I am sendig remove profile command. After the remove profile command I get an error like "The profile “com.web_clip.webClipTest” is not installed." Web clip is already installed on the shared ipad and cannot be removed. By the way this result is not deterministic. Sometimes I am sending remove command for removing the same web clip from the same device, web clip is removed successfully but that happens rarely. Anyone can help me about that? Thanks.

Hi there, I'm having trouble registering for iTunes connect for iBooks. I'm trying to publish my books onto iBooks, however, I'm having a lot of difficulties. First, I was having trouble getting onto iBooks. Fixed that, but now when I go to register for an iTunes Connect account and put in my ID and password, I'm stuck in a loop with the enter User ID popping up over and over again. Been like this for 2 hours, I tried on my phone, different browsers, different accounts, and even a different computer. Nothing. I can't register for iTunes connect. :/ Called customer support and was on the phone for almost an hour, but no luck, and was told to try the forums. Appreciate all help, thank you!!

I have an issue about install media command. I got a book license from the Apple business account and assign this license to the user. The request plist I created while sending to the device as install media command is as follows; <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN""http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>Command</key> <dict> <key>RequestType</key> <string>InstallMedia</string> <key>MediaType</key> <string>Book</string> <key>iTunesStoreID</key><integer>510322135</integer> </dict> <key>CommandUUID</key><string>625eb3346db5ec00287593a7</string> </dict> </plist> Install Media command getting error with "A VPP purchase record for the item could not be found." How can I fix this issue? Can anyone help me about that? Thanks.

Why content view is having gap with scroll view on right side despite its trailing constraint set to 0 and scroll view constraints also (0,0,0,0) ?

Hi We have a MDM solution where we would like to offer the ability/feature to wipe appdata from Managed iOS apps on a device that is enrolled to MDM solution and has MDM profile installed. So that we from MDM console can send a command to this managed device with the purpose to cleanup/clear appdate from defined Managed apps, hence the purpose that when user clicks on the app again, then all personal settings, data, profile etc. are gone and acts as if it is the first time the app is opened.

I have been trying to enroll in a new mac device using the apple configurator app. On the select country/region page I brought my iPhone with the configurator app open closer to the mac but it wasn't detected. The round orb was not shown and I couldn't scan anything. Kindly help on how to resolve this

Can't seem to successfully remove the MDM config file after processing it. It still exists even after removeObject has been called. Snippet below: var keyToRemove = "com.apple.configuration.managed" UserDefaults.standard.removeObject(forKey: keyToRemove)       UserDefaults.standard.synchronize()               if UserDefaults.standard.object(forKey: keyToRemove) != nil {        print("Key \(keyToRemove) still exists after removal.")       } else {         print("Key \(keyToRemove) has been removed.")       } I'd like to delete the mdm config after processing it.

We are a point of sale provider with ten of thousands of locations. Many of our clients use MDM to deploy and manage app & devices in their stores. With iOS 14 end users in the store must now manually grant local network access for the managed apps. Extending MDM support for setting App local network access will improve central management and the user experience for our solution.

Hi everbody, I have two issues for one of my client and i wanted to know if someone has the solution or any clue. They have 50+ iPads Pro 11 and they are using the Meraki System Manager to managed their iPads. They use Safari to access to a specific web page and they have to enroll the iPad to their software through this web page. In fact, when the iPad is enrolled through this web page, there is a token that is stored into the safari local storage. This token is used to keep the enrollment up. But if the safari history or settings are deleted by any way, the token is suppressed and they have to re-enrolled their iPad again. It seems that when we modify the Meraki profile and the new one is pushed into the iPads, safari settings/history are cleared and they always have to re-enrolled their iPad through the web page. Is there have any option to prevent this ? I have added a "Web Content Filter settings" but it seems that they can't use the iOS print button in this configuration. They are using a web clip in full screen. If they go to this website directly through Safari (not with the web clip), they can use this button and print. If i remove the "Web Content Filter", they are able to use this button to print through Safari or the web clip. Is it a normal way for the "Web Content Filter" to runs like this or not ? Is there any possibilities to prevent this ? If I have to remove the "Web Content Filter", is there any solutions to filter the websites ? Thanks for your help guys !

Apple introduces MDM to subscribe to certain events in Apple business manager Apps and Books through specifying the URL in "notificationUrl" filed during client context command. What the best way to design it for a closed network MDM Server How does it work for MDM with a self-signed certificate or enterprise certificate? Will it cause any SSL issues?