Can't get mac to show the abm prompt

Just wondering if I'm doing something wrong here I've got an M1 Macbook Pro and an iPhone SE 2nd gen with the new apple configurator app installed. When I keep the app open near the mac, there's nothing showing that would allow me to enroll the mac. On guides there's supposed to be a moving image like a QR code that I'm supposed to be able to scan. Please see image for reference. Any help is appreciated

Things I've checked: My ABM account has the correct roles Both devices have an active network connection I've tried another iPhone (11) I've also tried re-installing the app a couple of times.

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lucas13377
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On the Mac, did you try progressing beyond the Language choice screen?
I think you need to "Select your Country or Region" first, then bring the iPhone near to the Mac.

Apple say:

To add a Mac to your organization:

  1. Navigate to the "Select your Country or Region" screen in Setup Assistant on the Mac.
  2. Bring the iPhone that's running Apple Configurator near the Mac.
  3. Use the iPhone to scan the image that appears on the Mac, or enter the six-digit PIN manually.
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robnotyou
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  • Yeah that's just worked, I can't believe I didn't try that - I was under the impression that it strictly had to be on the first page of the setup.

    Anyway, thanks a lot!

    —
    lucas13377
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On the Mac, did you try progressing beyond the Language choice screen?
I think you need to "Select your Country or Region" first, then bring the iPhone near to the Mac.

Apple say:

To add a Mac to your organization:

  1. Navigate to the "Select your Country or Region" screen in Setup Assistant on the Mac.
  2. Bring the iPhone that's running Apple Configurator near the Mac.
  3. Use the iPhone to scan the image that appears on the Mac, or enter the six-digit PIN manually.
Posted by
robnotyou
Up vote reply of robnotyou Down vote reply of robnotyou
Post marked as solved

  • Yeah that's just worked, I can't believe I didn't try that - I was under the impression that it strictly had to be on the first page of the setup.

    Anyway, thanks a lot!

    —
    lucas13377
Add a Comment