Monitoring status of OS updates using MDM commands

Good afternoon,

JAMF does not appear to support the UpdateStatus command at this time with JAMF 10.35. I was wondering if anyone knows of a way to monitor the status of updates when the MDM does not support the command.

Accepted Reply

The only way to know the update status is through the MDM Server. The Management History in JAMF should log all commands that JAMF is sending to the device. Please contact JAMF for further guidance.

  • Thank you. I already have a ticket with JAMF and discussing with them now.

    What I am seeing just for completeness sake. Pushing the MDM command for OS updates from JAMF. The logs show all the chatter for the various MDM commands, however the device(s) never react (its intermittent). For example when setting a user deferral the device is never prompting for the deferral despite JAMF logs showing the MDM commands making it to the device.

Add a Comment

Replies

The only way to know the update status is through the MDM Server. The Management History in JAMF should log all commands that JAMF is sending to the device. Please contact JAMF for further guidance.

  • Thank you. I already have a ticket with JAMF and discussing with them now.

    What I am seeing just for completeness sake. Pushing the MDM command for OS updates from JAMF. The logs show all the chatter for the various MDM commands, however the device(s) never react (its intermittent). For example when setting a user deferral the device is never prompting for the deferral despite JAMF logs showing the MDM commands making it to the device.

Add a Comment