Can not install TestFlight version: "This app cannot be installed because its integrity could not be verified."

Hi,

I created an application for a client.

The client put me as a developer in his team on AppStore Connect. For that I use Xcode 13.2.1. It's a UIKit application in Swift with Storyboards.

  • I built the app => no problem
  • I tested it on my iPhone => no problem
  • From Xcode I made an archive and uploaded it to TestFlight => no problem
  • The archive has been received by Apple. It was then processed by Apple => no problem
  • And finally I received a notification that it was available on TestFlight => no problem

TestFlight offers me to install it but when I try it does not install it. If I try to click on the icon of the application it shows me the message

"This app cannot be installed because its integrity could not be verified."

I have tried installing other apps from TestFlight and have no issues.

I checked on my mac for the various certificates for this client and they are all good and valid.

I don't understand why for this application I have this behavior.

Someone would have any idea ?

Regards

Tof

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Posted by
ZeTof
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  • hmmm I have this problem too.. I thought it's just me. I've re-created all certificates and provisioning profiles, removed old ones from keychain, but nothing helped. I tried it first in Xcode 13.1 and later updated to 13.2.1 but still the same problem....

    —
    palickaa

  • Same. Our previous apps can be installed on TestFlight but the app we published today cannot be installed. We removed everything and created from scratch, but still couldn't solve it.

    —
    erkan.arslan

  • Same here

    —
    naljin

Apple Recommended

Update 2022-03-03: This issue is now resolved for the vast majority of existing builds. We continue to identify and fix a small number of apps still impacted. If you continue to see this issue, the fastest resolution is to upload a new build to Test Flight. If the issue remains after uploading a new build, please file a feedback report as noted below.

Note: If you are not the developer of an app that is experiencing this issue, please contact the developer and refer them to this post.

Update 2022-02-25: This issue is now resolved for new builds you upload to TestFlight. We are working to fix existing TestFlight builds which were uploaded while the issue was happening [1]. Those existing builds should be fixed in the coming days.

This issue impacted apps which contained multiple bundles (for example, extensions) and were being installed on a device for the first time.

If you continue to see install issues for newly uploaded builds, please file a feedback report via the Feedback Assistant app or website, include a sysdiagnose from an impacted device, and post the Feedback number here for further investigation.

We appreciate your patience.

—jasonag.

[1] Between Wednesday February 23, 2022 and Thursday February 24, 2022, approximately.

Posted by
Jason
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  • Hey Jason. I submitted a feedback report yesterday but my users are still getting that issue when trying to download my app on TestFlight. How can I get this fixed?

    —
    rodhdanan

  • Please share the Feedback number here so it can be looked into. Thanks.

    —
    Jason

  • Just resubmitted. FB9941827 Thanks!

    —
    rodhdanan

Replies

Same problem. In my case, the app installs successfully through TestFlight without the Safari extension, but breaks on TestFlight with the Safari extension enabled. The app itself is fine, runs perfectly on simulators and real phones with and without extension, just not through TestFlight.

Not sure if it's safe to publish.

Posted by
SeaSalt
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Anyone with the onesignal extension having the same problem?

Posted by
raphaeldcout
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  • We have One Signal on our App, do you think it's due to One Signal ?

    —
    guillaumetb

  • The guys tested it without extensions and it seems to work fine. I haven't taken this test yet...

    —
    raphaeldcout

  • it's not related to just One Signal. I don't use it and have this problem. My app only contains widget extensions

    —
    palickaa

Same issue.

Posted by
danyagrohman
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same issues here

Posted by
yhgm
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Same issue for my app.

Posted by
guillaumetb
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guys, worked by enabling the external tests. I believe it is not a permanent solution, but temporary help..

Posted by
raphaeldcout
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  • I can confirm that we just tried this and it worked.

    —
    david194

  • I've just created external group for testing and added myself and it's working for me too. Thanks.

    —
    palickaa

  • its still not available for public TestFlight install

    —
    yhgm
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For us, it got resolved without any changes from our end. Apple (TestFlight) might have fixed something.

We added the build to external testing but that did not help intially. After few hours, both internal and external testing started working

Posted by
anandsit
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Update 2022-03-03: This issue is now resolved for the vast majority of existing builds. We continue to identify and fix a small number of apps still impacted. If you continue to see this issue, the fastest resolution is to upload a new build to Test Flight. If the issue remains after uploading a new build, please file a feedback report as noted below.

Note: If you are not the developer of an app that is experiencing this issue, please contact the developer and refer them to this post.

Update 2022-02-25: This issue is now resolved for new builds you upload to TestFlight. We are working to fix existing TestFlight builds which were uploaded while the issue was happening [1]. Those existing builds should be fixed in the coming days.

This issue impacted apps which contained multiple bundles (for example, extensions) and were being installed on a device for the first time.

If you continue to see install issues for newly uploaded builds, please file a feedback report via the Feedback Assistant app or website, include a sysdiagnose from an impacted device, and post the Feedback number here for further investigation.

We appreciate your patience.

—jasonag.

[1] Between Wednesday February 23, 2022 and Thursday February 24, 2022, approximately.

Posted by
Jason
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Post marked as Apple Recommended Post marked as solved

  • Hey Jason. I submitted a feedback report yesterday but my users are still getting that issue when trying to download my app on TestFlight. How can I get this fixed?

    —
    rodhdanan

  • Please share the Feedback number here so it can be looked into. Thanks.

    —
    Jason

  • Just resubmitted. FB9941827 Thanks!

    —
    rodhdanan

Hey, I still have this issue, sent feedback (FB9938797).

Posted by
Adam_Jamal
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  • Thanks for letting us know. It's unclear from the report if you are the developer of the app in question or not.

    If you're the developer and you've uploaded version and still see the issue, please update your report with this information, and include a copy of the .ipa file that's failing.

    If you're a customer installing the app, it's possible it is the existing version of the app, and it has not yet been fixed internally. Please check with the developer to learn if this is a newly uploaded version of the app (after Thursday Feb. 24), and update your report with this information.

    —jasonag.

    —
    Jason

  • @Jason i left a feedback aswell FB9957234

    —
    dasdsadasdas
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I am a developer and this error is coming for my Application in Testfligh which we have submitted on Feb 21, 2022. In some devices only this error is coming and if we install an older version and try the new version as an update it will work. Also, post this step, fresh installation will also work in the same device.

So the question is if I release the same version to Customers, whether they will be affected?

Thanks, Abin

Posted by
enterprise.lulu
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Hi, I still have the issue with application using Notification Service Extension :/ I sent a feedback.

BTW putting external testers solves the problem as said by @raphaeldcout

Posted by
hextrat
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  • Thanks. Two things, please: 1. Post the feedback number here for tracking, and 2. Confirm that you have uploaded a new version of the app to Test Flight and are having the issue after doing so. Thanks, —jasonag.

    —
    Jason
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Hello, i uploaded a new app sent to testflight and getting exactly the same issue as mentioned above. Is a completely new app.

Posted by
dasdsadasdas
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  • Please file a feedback report via the Feedback Assistant app or website, include a sysdiagnose from an impacted device, and post the Feedback number here for further investigation.

    —
    Jason
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Hi! Im having the same problem with an app built and deployed like 3 days ago. I filled a feedback assistant report to be able to track this down as suggested by Jason. The number is 9959386

Posted by
jtagle
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  • Thanks jtagle. There's some additional information the team would like to get from you. Your feedback report will be updated soon with that request.

    —
    Jason
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Same problem: number: FB10036188

Posted by
dasijodsaoij
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