App Clip Banner not Appearing on our website

We have implemented app clip smart banner in our website (https://www.cpf.gov.sg/member) and published our app. Unfortunately the app clip smart banner not appearing. We have another domain (for UAT) and the app clip smart banner is working fine. Both Domain URL Status in App Store connect showing "Validated".

Website smart banner setting:

<meta name="apple-itunes-app" content="app-id=389277976, app-clip-bundle-id=gov.sg.cpf.mycpf.Clip">

But we are not seeing the app clip banner. Would like to seek help urgently please.

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siew leng
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Hello siew leng,

Please confirm that your Associated Domains entitlement contains www.cpf.gov.sg, and not cpf.gov.sg.

Note that www.cpf.gov.sg and cpf.gov.sg are two different fully qualified domain names, and per documentation:

If your site uses multiple subdomains [...], each requires its own entry in the Associated Domains Entitlement, and each must serve its own apple-app-site-association file.

If your entitlement contains appclips:cpf.gov.sg, it will not trigger when going to www.cpf.gov.sg, and vice versa.

—jasonag.

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Jason
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