Hi,
So after updating my mac to Catalina few week ago, the system preferences was keeping asking to "accept terms and condition" but for some reason I could not open the tab to accept them. Since I could not remember the password,I logged off my apple ID and I re-set the password. Everything was absolutely unchanged. Suddenly after log back in, all the folders and document I had in my desktop (that technically were in iCloud) disappeared for 20min to then reappear suddenly without me doing nothing.
Today I was open the folder in my desktop searching for a document and it is gone, it is not there anymore. I went to iCloud.com and ALL the files there were from either mid 12/2021 or early 01/2022. that's it. lost 5 month of work.
If I open one of the file that I opened and modified yesterday to restore a more recent version, it just gives me the one from January and none of these form yesterday.
I did try to go on iCloud and restore the file but it says "no file to restore" and also there was no file in "deleted". Anyone can help?
Camilla
