Hello. This week we had two users that have tried to using our app for the first time, but, saddly, for some reason they are not reaching our API. The devices are an iPhone 7 and 12, both with iOS 15.5. We already tried to get some information about a possible block on our Cloud Flare, but there aren't. They both can only reach our api when trying via web browser, but when trying with our app, they cannot reach our servers. We already tried reinstalling the app and rebooting both devices. Please, any thoughts?
Devices with iOS 15.5 not reaching API
They both can only reach our api when trying via web browser, but when trying with our app, they cannot reach our servers.
What Apple API are you using in your app when experiencing this issue? Is it URLSession or NWConnection, or something else in the Apple ecosystem?