Whats up with Apple Support Phone Calls?

so I'm from Jakarta, Indonesia, and had been making phone calls to apple support for days, but every time I got through to their support advisor (1 out of 10 succeeded) it feels like they were making a phone call near a hurricane (I can only hear the wind gusting violently).

Does anybody else have this problem or is it only me (for the record, I've been using different phones but the result is still the same)?