Hello Apple Developer Team,
I have been trying to request a correction to my tax invoice for my Apple Developer Program purchase, but I have been continuously redirected between Apple Developer Support and Apple Store Online, with no resolution to my issue.
Issue Details:
Tax Invoice No.: 0015056100 Problem: The company name is incorrect, and the Tax ID is missing. Correction Requested: Company Name: Bluebik Vulcan Company Limited (Head Office) Tax ID: 0105565196514 Address: No.199 S-OASIS Building, 11th Floor, Unit no. 1103-1106, Vibhavadi Rangsit Road, Chomphon, Chatuchak, Bangkok, Thailand 10900 What Happened:
I initially contacted Apple Developer Support, but they informed me that they do not handle invoice modifications and asked me to contact Apple Store Online. When I contacted Apple Store Online, they redirected me back to Developer Support. This back-and-forth has been going on for days, and no one has taken responsibility for my request. I need urgent assistance to resolve this issue. Could someone from Apple clarify which team is responsible for invoice modifications and escalate this matter?
I have a Case ID for my request and can provide additional details if needed.
Looking forward to a resolution as soon as possible.
Best regards,
Pornthep Jaroen-ngam | Non Technical Consultant, Associate Director Bluebik Vulcan Company Limited