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# Enable Lost Mode

Enable Lost Mode on a device, which provides a message and phone number on the Lock Screen.

## Discussion

While in Lost Mode, a device responds to invalid commands with error code `12078`.

Refer to the following sections to determine supported channels and requirements, and to see an example request and response.

### Command availability

|||
|--------------------------|----------------|
|Device channel            |iOS, Shared iPad|
|User channel              |N/A             |
|Requires supervision      |iOS             |
|Allowed in user enrollment|N/A             |
|Required access right     |N/A             |

### Example request and response

**Request:**

```plist
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
    <key>Command</key>
    <dict>
        <key>Footnote</key>
        <string>Return to Acme, Inc.</string>
        <key>Message</key>
        <string>Lock Message</string>
        <key>PhoneNumber</key>
        <string>408-555-555</string>
        <key>RequestType</key>
        <string>EnableLostMode</string>
    </dict>
    <key>CommandUUID</key>
    <string>0001_EnableLostMode</string>
</dict>
</plist>
```

**Response:**

```plist
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
    <key>CommandUUID</key>
    <string>0001_EnableLostMode</string>
    <key>Status</key>
    <string>Acknowledged</string>
    <key>UDID</key>
    <string>00008020-000915083C80012E</string>
</dict>
</plist>
```

## Topics

### Commands and responses

[`EnableLostModeCommand`](/documentation/DeviceManagement/EnableLostModeCommand)

The command to enable Lost Mode on a device, which provides a message and phone number on the Lock Screen.

[`EnableLostModeResponse`](/documentation/DeviceManagement/EnableLostModeResponse)

A response from the device after it processes the command to enable Lost Mode on a device, which provides a message and phone number on the Lock Screen.



---

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