Apologies if this isn't tagged right but dev tools and services seemed the most appropriate since this is related to the workbench Ad Tester tool. I'm seeing a behavior where the preview link is not being generated. Specifically, I am seeing a POST request to the following URL consistently fail: https://iadworkbench.apple.com/adtester/api/v1/ads/previewLink?orgId=1127861 Variations/scenarios I have tried so far: All possible ad format choices on all possible devices All options for the placement type Both third party and uploaded creative sources Uploaded creative sources appear to be failing to upload as well A simple div with a "hello world" content fails as a third party creative source Multiple apple accounts I created a new account specifically to test if my primary apple ID was experiencing issues with this Multiple browsers I have tried multiple versions of Chrome/Firefox/Safari I tested with and without browser extensions to determine whether an extension was interfering or not Clearing session/local storage along with cookies I also created new profiles in browsers to verify that I was getting a fresh browser environment In all of these cases, the API request to generate a preview link is consistently failing with a 500 error code. It's worth noting that the web preview option works, but this isn't a truly accurate test environment and can't be solely relied on when testing ad content. I don't know exactly when this started happening as I have not used it in the last couple of weeks but I have used the workbench ad tester extensively in the past the same way I have been trying with my current test without issue. That coupled with the fact that the request for the preview link consistently fails in all of the test scenarios I've outlined above leads me to believe there is a problem with the API that is responsible for generating the preview links.

Hi, I wanted to know if there are rate limits available for Apple search ads API? Or if there is a number that we should try to be under to ensure we never cross the rate limits? Best, Ritvik

Is it possible to integrate a button in an app that displays advertisements to support charities -without offering any direct reward to the user?

I am unable to access search ads, basic tab, from last 10 days. It keeps showing error "We're busy updating Apple Search Ads and will be back online within the next few hours. Ads will continue serving during this time." Is anyone else facing the same issue? or have any solution?

I created a new Custom Product Page with a Deep Link, according to the WWDC '24 session "What's new in App Store Connect", and everything has been approved, but the Deep Link does not appear to be working. Is this feature fully operational yet? When the app is installed via this product page, the user should be directed to a specific page in the app, however this does not happen. It does work properly when installing directly via the Deep Link This is the link to the product page: https://apps.apple.com/app/bills-to-budget/id1636872963?ppid=ff079a93-be32-43fe-a88e-ad97a68ff725

Hi, I am using Apple Search Ads (Basic), and I’ve noticed that my bank account has been debited weekly. However, when I recently tried to access the reports, they appear empty. Please see the attached screenshots for reference. Is there a customer support representative from Apple Search Ads who can assist me with this issue? Thank you.

Hi ! I am trying to insert interstitial ads in my app with facebook ads. I found app id, placement id and when I am running my app I have the following error : Interstitial ad failed to load with error: Error Domain=com.facebook.ads.sdk Code=1001 "No fill" UserInfo={NSLocalizedDescription=No fill, FBAdErrorDetailKey={ msg = "No fill"; }} Could you help me ?

For over a week now my ads have been live and the status is running but I have $0 spend, impressions, etc... Any ideas about what I'm missing would be greatly appreciated!

Does anyone have any luck getting Search Ads Basic to work? Since I released my app, I've attempted to get a campaign going. This was months ago. It occasionally spends a little. Each time, well under my max. It usually sits at zero. I try raising the max and raising the budget and it will show a little activity then stop again. What is the trick? There doesn't seem to be very many things to change. 90 countries, max CPI way higher than the average when it does spend, trying a $1500 budget. It's like it's glitched out.

I am using an ASO tool. After linking my Search Ads account campaign with my App Store Connect account, it gets my email and app specific password then makes API call to search ads. I couldn't find any documentation regarding this flow. Can someone lead me to the correct path where I can implement a similar flow? Thank you all

Hi I'm building native app for SearchAds. Is it possible to use app specific password with SearchAds API or get a token using app specific password? I know its possible using JWT: https://developer.apple.com/documentation/apple_search_ads/implementing_oauth_for_the_apple_search_ads_api But using that in the app is not very user friendly even if the app will generate public and private keys.

I finally got ASA Basic to spend a little. After months of nothing. Maybe my max was too low but it was always higher than the average I am seeing. Then when the update occurred that announced the addition of other countries, I selected all those. I noticed they were all flagged with an error and I also didn't get any new installs. So I deselected all those such that the error flags were gone. But days have gone by and not one new install attributed to Basic. Any ideas?

I'm trying to buy ASA for my vision pro only app, but when I enter my app, it says cannot find my app. When I click on "Can't find your app?", it brings me to a page that says "To set up an Apple Search Ads account, you must have an app for iPhone or iPad currently on the App Store". So wondering is ASA available for visionOS?

It’s currently impossible to bulk upload an Apple Search Ads structure in the UI of Search Ads Advanced account. I used the provided XLSX template for bulk structure creation, but each time I attempt to upload the file, I encounter the following error: "Due to one or more issues, fileName.xlsx couldn't be uploaded." As I see, there is a 500 error for the V4 API call in the console. I

Hi there, I plan to use the Impression Share Report on a daily base. Can I face a kind of threshold issue if I create hundreds of reports per year for orgId? Is there a way to delete a created report after the reporting data were retrieved? Or maybe to change the requested date range and re-run it? Thanks & regards, Evgeniy

I'm trying to call https://api.searchads.apple.com/api/v5/reports/campaigns but getting the following response: {"data":null,"pagination":null,"error":{"errors":[{"messageCode":"INVALID_JSON_REQUEST","message":"This is an invalid json. The request can not be parsed","field":"Line#:1 Column#:13"}]}} I've used all suggested options for request parameters from documentation, e.g. { "startTime": "2024-04-08", "endTime": "2024-04-09", "selector": { "orderBy": [ { "field": "countryOrRegion", "sortOrder": "ASCENDING" } ], "conditions": [ { "field": "countriesOrRegions", "operator": "CONTAINS_ANY", "values": [ "US", "GB" ] }, { "field": "countryOrRegion", "operator": "IN", "values": [ "US" ] } ], "pagination": { "offset": 0, "limit": 1000 } }, "groupBy": [ "countryOrRegion" ], "timeZone": "UTC", "returnRecordsWithNoMetrics": true, "returnRowTotals": true, "returnGrandTotals": true } What's the proper way to call this API?

Hello, I used to have running campaigns in mostly all regions, but recently I got this message on some of the countries that were previously added and have recently become ineligible. It shows a yellow triangle with an exclamation mark next to them saying "This campaign is no longer eligible to run in one or more countries or regions.". However I think my app respects and complies with all Policies, so I don't think I am in Violation with them. Do you know how to apply/request a manual review on advertising in these countries. P.S I was in contact with Apple Support but they only responded by giving directions to the Policy and Guidelines sections, which is not a helpful response in any ways.

Hi, We used to have custom product pages (CPP) for our ads in Apple Search Ads (ASA). However, now most of them are ineligible. When I asked support, they referred me to a page with localization requirements. I added all the possible localizations that we normally use and uploaded translated screens for most of them. For some, we didn’t have translations, so I used English. Yet, they still remain ineligible. Can someone help me fix this? It’s been over a month since I started facing this issue and have been trying to resolve it with support, but they don’t tell me what’s wrong—they just send links to their FAQ or other documentation. Thanks!

Pretty much the title. I fill in the "Create Account" form, then agree to the terms and just get an error: Server encountered an error processing your request The error also has a "Reason Code", but theres nothing that explains what this is or how I could possibly understand what it means. Reason Code: 3d189f22-abef-44ca-9ee7-ebba63369182_1723100909330.C810026 Ironically when I try to contact support, it requires me to login, directing me back to the very same "Create Account" form I get the error on. So I'm posting here as a last hope.

I am following the guideline at https://developer.apple.com/documentation/apple_search_ads/implementing_oauth_for_the_apple_search_ads_api#3733114 However, I am getting an empty page like this : I do not find a way upload my public key. Can someone help? Thanks.