Submitting Bugs and Feedback

Developer feedback goes a long way towards making our products even better. With Apple Bug Reporter, you can submit bug reports and request enhancements to APIs and developer tools.

About Apple Bug Reporter

Apple Bug Reporter is a web-based tool that developers can use to report issues with Apple software and services, request enhancements to APIs and tools, and track the status of their feedback. To access Apple Bug Reporter, sign in with the Apple ID associated with your developer account.

For help with issues related to your developer account or Apple ID, contact us.

Submitting a Report

Please limit each submission to one issue. Make sure to include steps to reproduce the issue and attach any necessary information, such as screenshots and logs. This allows us to effectively distribute information to specific teams within Apple. Your submission will be reviewed by Apple engineers and we'll contact you if we need more information.

  • Clear and concise steps to reproduce
  • Collect and attach any relevant logs
  • Reproducible test case, if applicable
  • Screenshots and or a video showing the issue

You can check the status of your bug reports in Apple Bug Reporter. If no resolution has been provided, you may update your report with a status request and we will provide any available information.

Attaching Screenshots, Profiles, and Logs

While you may submit a report from an iOS device, we suggest submitting from your Mac so that you can attach relevant files, such as screenshots. There is no file limit per bug report, although only one file per 'Attach a file' can be uploaded at a time. Folders can be uploaded as compressed file archives. To compress a folder in OS X, right-click or Control-click on the folder and choose Compress from the menu that appears.

Be sure to include any necessary profiles and logs to expedite our investigation process. A Mac System Information Report is required for crashes or kernel panics, reports against hardware, and issues with printing. After reviewing your report we may ask for additional files, which you can attach after submission.

Once your files are uploaded, you can access and download them from within Apple Bug Reporter. Click the Bug ID number, click the File Enclosure icon in the top right, and all attached files will be displayed. Click the files that you would like to download.

Viewing Your Reports

Bug reports are separated into the following categories:

  • Attention: information has been updated and action may be required
  • Open: these reports are still being investigated
  • Hidden: these reports are hidden from view
  • Closed: these reports have been resolved
  • Archived: these reports are archived
  • Drafts: these reports have not been submitted

Bug reports that require your attention will appear in your 'Attention' folder. We either need more information to investigate the reported issue, or we have information to relay to you. Once you update the bug report, it will no longer appear in your ‘Attention’ folder.

Frequently Asked Questions

When should I file a bug report?

File a bug report if you continue to experience an issue with Apple software or services. For help with issues related to your developer account such as changing your name, changing your address, or inviting people to your development team, contact Apple Developer Support.

How do I reopen a closed report?

If you see the issue after your report is closed, update your report and we will review it.

I receive an error when uploading a file to my report. What should I do?

Some files include a bundle of applications or files. If you receive an error message (such as NSPOSIXError Domain) while trying to upload a file, try compressing the file and uploading it again. If you continue to experience issues, let us know in your bug report and we will contact you with an alternative way to send the file.

Where do I send feedback about Apple Bug Reporter?

Bugs or enhancement requests related to Apple Bug Reporter itself can be submitted within Apple Bug Reporter.

As a Windows user, what configuration information should I submit with my report?

Upload a text file containing the Windows system, Apple software version, and build numbers.

Can I request technical support for a bug report?

Yes, if you are an Apple Developer Program member. To request code-level support, submit a Technical Support Incident (TSI) after you have filed the bug report. Your incident will be assigned to a developer technical support engineer who can provide a workaround if one is available.

For up-and-running support, contact AppleCare at 1-800-MY-APPLE.