Apple Search Ads

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Posts under Apple Search Ads tag

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I am using apple search ads api v4 to find keywords by keyword name. when fetching targeting keywords in a campaign’s ad groups. I get [ { messageCode: 'INVALID_INPUT', message: 'field not filterable', field: 'conditions[0].field' }] the field is 'text', how can i search by keyword name? this problem also happens in campaigns and adGroups
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by CHOCO9527.
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I am individual developer and I am trying to promote my free app that works on Mac OS ( https://tonfotos.com ) in google paid ads, however Google is consistently banning my ads due to usage of Mac trademark in it, even though it is only used to indicate compatibility of my App with Mac OS (like 'Download Tonfotos for free for Mac OS', etc.) So what are Apple guidelines for independent developers in promoting their app on Google? Should we avoid mentioning that our apps are for Mac OS? Or is Apple OK with trademark usage in that context? Are there any official guidelines published somewhere so I can refer to?
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Hi,I've been running a Search Ads campaign since January this year and have already spent quite good money. Overall, the experience and the results are both satisfying (less satisfying the former, more - the latter.) Throughout the months I'm getting about 9% TTR and 45% CR. There is, however, one bug that is continuously annoying me a lot.My daily cap is $45, and therefore I expect the daily amount to be around this number. Logically, why should it be otherwise? But there are quite a few occurrences since March when some days I see sudden spikes in spent amount. The first occurrence happened on 20th of March when $225 were burned just in a single day. It led to blocking off my card, as it has transaction limits, followed by suspension of the campaign because Apple could not charge the card. Not good for planning, right? Here is the graph: https://pasteboard.co/HsJsDSg.pngI wrote to Apple support team and got the following reply: "...We identified an issue that temporarily caused an overspend of your daily spend cap beyond the normally expected parameters. We have since implemented a fix, and you should no longer experience this issue. Please note that Search Ads may on occasion slightly exceed your daily spend cap, but will never charge you more than your total campaign budget."Despite the fix, two other occurrences followed in May - $85 and $127: https://pasteboard.co/HsJt3tB.pngAnd even more in June - $75, $95, $197, and $103: https://pasteboard.co/HsJtces.pngI was quite frustrated that it was happening again and made me unable to plan campaign budgets properly. So I went back to their support and wrote: "We have noticed that there is again an overspend, which is over 4 times than our daily cap set in the campaign settings (about $200 instead of $45), and the day is not over yet. In your last message, you wrote 'We identified an issue that temporarily caused an overspend of your daily spend cap beyond the normally expected parameters. We have since implemented a fix, and you should no longer experience this issue.' Unfortunately, we still experience the issue. Please help and fix ASAP."For this, I've got the following reply: "Thank you for your patience during this process. Our Technical Teams have concluded their investigation. It was determined that the behavior that you encountered was an isolated occurrence and the behavior has been readdressed to help prevent further occurrences. As a result a refund for the daily cap overspend accrued against your campaign will be applied to your account for this occurrence. The credit in the amount of $152.29 will be applied within the next 48 hours ... We appreciated your patience during this process. Thank you for your understanding and thank you for being a Search Ads customer."Well, you are welcome, but how about stopping spending 2x, 3x, 4x of the daily budget? (I am not even mentioning that the refund hasn't arrived yet). And guess what happened recently? The second day in July cost me twice as much - $84: https://pasteboard.co/HsJtkHJ.pngNow I have no clue what to do, except just stopping the whole campaign and move to other, more predictable means of app advertisement. I am really sick of this abruptness. Has anyone by any chance experienced same trouble and managed to resolve the issue with Apple guys? Would be great if you could share your experience.Best,Roman.
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by freewi11.
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Hi ! I am using the search ads API (https://developer.apple.com/documentation/apple_search_ads/using_apple_search_ads_api_functionality) but I did not find any sandbox or any way to test my code before sending it on a real account. I saw someone ask the question 3 years ago and did not have any response, it's why I am asking. Thanks !
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by LucaM.
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Virtual Teleprompter app for Mac Does anyone know when search-ads will be available for MacOS? The app meets all the relevant policies and guidelines so I am suspecting MacOS support is still pending from Apple.
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by vtpapps.
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I have a MacOS app and it is not appearing in search ads. From the help section it says "To set up an Apple Search Ads account, you must have an app for iPhone or iPad currently on the App Store". What about people who only have MacOS apps? Will search ads support be be added in the future for MacOS? I dont plan on adding any iPhone or iPad apps (only MacOS). Thanks
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by vtpapps.
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Hello everyone, I started a Basic Search Ads campaign about 3 weeks ago, but $0 has been spent so far. The status has been "running" this whole time. I even put my Max CPI well over Apple's suggested price. My payment method also seems to be fine, so not sure what's going on. Has anyone else had this problem?
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Hello! I am a developer of several Apps. Now I want to launch ads for my Apps. To make an App Store search show my app to the user. What wiil be the correct algorithm of actions?
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Hi, I have been seeing a huge drop in conversion rate for the install to Free trial and Free trial to Paid subscriptions. Has iOS 15 impacted these conversion rates? Is anyone else facing a similar issue?
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Hi, I have been running creative sets on my campaigns since 15th September and they were performing well but suddenly there has been a huge drop in spends on the new creative set since the 8th of October. Has anyone by any chance experienced the same trouble and managed to resolve the issue with the Apple team? Would be great if you could share your experience.
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I am getting this error Error: The data is not obtainable due to following:{"data":null,"pagination":null,"error":{"errors":[{"messageCode":"FORBIDDEN","message":"Unable to get user context","field":""}]}}, STATUS_CODE: 403 I am a Data Engineer, and I am getting data for campaigns with keywords using the Apple Search Ads API. There is a long list of keywords, and its so long that the Access Token expires since its set for one hour. So for every POST request I make, I change the access token, so could this be the issue that I am changing too many times... I haven't made a refresh token because it needs a redirect_url, and I am not using this data for an APP, its for a datawarehouse... I hope someone can help me with this part
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Hello, I have a trouble with my Search Ads account. Three weeks ago after unsuccessful payment my account changed status to "on hold". Second attempt to pay was successful - account became active. But all my applications have status "Ineligible for promotion" now. I checked "Terms of Use" and I can't see any visible violations. Support Team can't provide any specific details about this situation. Does anyone faced similar problem? Thanks in advance!
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by dedmmr.
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Hello, I have a campaign with the Status "Budget Exhausted" even though not all the budget has been spent. Does anyone know how this can be fixed? Thank you!
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by efsCuevas.
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i am trying to get orgId from this url "api.searchads.apple.com/api/v4/acls" i am sign-in by apple-Id that is returning token info and then i am trying to request "api.searchads.apple.com/api/v4/acls" by bearer "token" but i am getting error like that "message": "Invalid token: " Is there a any way to get orgId with apple-Id
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by jasuha2.
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Hi, I'm trying to follow the guide for implementing OAuth for Apple Search Ads Api: https://developer.apple.com/documentation/apple_search_ads/implementing_oauth_for_the_apple_search_ads_api I've created both keys, uploaded the public one, generated the JWT. Something goes wrong when I try to request the access token. Everything sent with Curl, Insomnia or Postman generates a 400 response with invalid_client as data. I've used a JWT debugger to make sure that the client secret I have sent is correct. The request is sent as a POST, with the header and params set like in the example from the documentation. What could possibly be wrong? There is nothing in the documentation regarding invalid_client. Best regards Mike
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by HexiMike.
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Hi, I'm following this page to get the token of ASA API: implementing_oauth_for_the_apple_search_ads_api I have my clientId, client_secret all ready but when i send the POST request, i get {"error": "invalid_client"} Any help would be much appreciated, thank you
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by Nomaa.
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Hi guys. I am using apple search ads api v4 to get my team's reports. I received clientId, teamId, keyId, privateKey from my leader and successfully got the access token, but when using that access token to get the campaign report, I get the 401 error: UNAUTHORIZED: invalid cert, cert null. Does anyone have any tips for this? Thanks for your help!
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by Tranguyen.
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700 Views
Hi everyone, I created a search campaign and clicked "activate" last night at 9pm - 21 June. And my search ads status show as running but are reporting no impressions so far. In the setup, I have set the CPT to 1 dollar and choosed "automatically match my ad to relevant searches" I don't know, what's wrong with my ad? Looking forward to hearing from everyone Thank you
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by mavis99.
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323 Views
Hi, I made an Apple Search Ads ad (basic), and it has been 6 days since I published it and there isn't an increase in impressions. It says it is running, but I cannot find the ads on the app store. Do you know how I can get the ads to show up? Thanks.
Posted
by Ajay38.
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