I have a user that can't paste text into textboxes in my app using the keyboard (Command + V) but they can do it using right mouse click and the context menu.
I can't reproduce the problem because in my version of the app and also when running it in my development environment it works fine.
I haven't been able to find anything on the subject in the Apple docs or via Stack Overload or Google.
Does anyone have any ideas of what I could look for?
Does your app have a normal menu bar with Edit menu and Paste item, whose keyboard shortcut is Command-V? If so, can your user confirm that that keyboard shortcut is shown for them? Is the Paste menu item enabled when focus is in your app's text fields? Does pasting work if they select that menu item using the mouse (not the contextual menu)? When they press Command-V, does the Edit menu title flash in the menu bar? Does something other than pasting happen, like a beep, or is just absolutely nothing?
If the user creates a new user account on their Mac, logs into that, and runs your app there, does Command-V work normally? If so, then the issue is somehow in the settings of their primary account.
Does cmd-V work for other apps of your customer ?
Thanks guys for your responses..
The solution was that my app didn't have the Edit menu. Adding the Edit menu auto-wired the Command V keystoke to the built in "paste:" handlers.
Thanks!
