Keyboard extension disappears from selected keyboards list on iOS 15

Hi! Does anybody encountered a problem when selected custom keyboard disappears from keyboards list after updating to iOS 15? We have a lot of complaints from our users, once a day they need to go to Settings to re-add our keyboard extension. FB9700027 in case someone from Apple can take a look. Thanks!

Replies

We are seeing the same thing. Did you find a work around by chance?

I have had success with. 1. Settings -> General  Transfer or Reset Reset . 2. If unavailable, navigate: Settings General  Reset . 3. Tap Reset Keyboard Dictionary . 4. If prompted, enter your passcode. 5. Tap Reset to confirm.

Did you find a solution for this?

I've had people reaching out to me that their keyboard extensions started disappearing in iOS 17. As I investigated one, I found that using "se." (Swedish top domain) as bundle identifier prefix causes the keyboard to disappear.

I wrote more about this issue here, and have reported it to the Feedback Assistant:

https://keyboardkit.com/blog/2024/02/12/keyboards-disappear-in-ios-17