Urgent: xcrun notary submit Stuck - Notarization Process Halted

Hi everyone,

Native Instruments is encountering a critical issue with the notarization process. The xcrun notary submit command appears to be stuck and is not completing, preventing us from notarizing our apps.

Specifically, the command hangs indefinitely.

This issue started today. We've already tried the following troubleshooting steps:

  • Cancelling and re-running the command
  • Checking my internet connection
  • Checking the Apple System Status page
  • Cleaning the build folder
  • using a different machine

This is a major blocker for our company, as it's preventing from from us from testing and releasing some of our products.

It seems to be a similar issue as reported in https://developer.apple.com/forums/thread/772542?page=2.

Has anyone else experienced xcrun notary submit getting stuck like this? Any insights or suggestions would be greatly appreciated. I'm particularly interested in knowing if there are any known issues with the notarization service currently.

Details about my setup:

  • Xcode Version: 16.1
  • macOS Version: 14.7.1
  • App Type: macOS app

Thanks in advance for your help!

Answered by DTS Engineer in 824211022

There was a fairly significant outage of the notary service yesterday. See this thread.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hi, I am experiencing a similar problem. The first time I tried to notarize my app, it eventually returned a time out error. The second time is still running, and has been waiting for at least 30 minutes (for me, it usually completes in under 5).

xcrun version 70 MacOS 15.1.1 (24B91)

it actually finished after 4 hours

I'm having the same problem. I still have three submissions showing as in progress when I retrieve the history. It has been hours

There was a fairly significant outage of the notary service yesterday. See this thread.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Urgent: xcrun notary submit Stuck - Notarization Process Halted
 
 
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