"Unknown" error on Sign in with Apple only for US users

Hey folks,

I'm seeing an issue where my iOS app is getting an "unknown" error when US users try to sign in with Apple.

It works fine for users in other countries like the UK, Singapore, and Taiwan.

Could it be related to my developer account not being based in the US? Or have I missed something in my settings?

Thanks in advance!

Answered by DTS Engineer in 892017022

Hi @euan_chen,

I'm seeing an issue where my iOS app is getting an "unknown" error when US users try to sign in with Apple. [...] It works fine for users in other countries like the UK, Singapore, and Taiwan. [...] Could it be related to my developer account not being based in the US? Or have I missed something in my settings?

This is unexpected behavior—I've never experienced a situation like this before. In order for me to investigate the underlying cause, I'd need for you to follow the steps described in the forums post below:

Gathering required information for troubleshooting Sign in with Apple authorization and token requests

https://developer.apple.com/forums/thread/801173

Once you've submitted your report on Feedback Assistant, please reply here with the Feedback ID.

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

Hi @euan_chen,

I'm seeing an issue where my iOS app is getting an "unknown" error when US users try to sign in with Apple. [...] It works fine for users in other countries like the UK, Singapore, and Taiwan. [...] Could it be related to my developer account not being based in the US? Or have I missed something in my settings?

This is unexpected behavior—I've never experienced a situation like this before. In order for me to investigate the underlying cause, I'd need for you to follow the steps described in the forums post below:

Gathering required information for troubleshooting Sign in with Apple authorization and token requests

https://developer.apple.com/forums/thread/801173

Once you've submitted your report on Feedback Assistant, please reply here with the Feedback ID.

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

"Unknown" error on Sign in with Apple only for US users
 
 
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