Hello,
I am experiencing an issue related to SFSafariViewController during App Store review, and I would like to ask whether this could be an OS-level behavior or a known issue.
App context
Our app supports iPhone only
During App Review, the reviewer tested the app on an iPad
The app was rejected because the keyboard did not appear
Issue description
The problematic screen presents a sign-up web page using SFSafariViewController
When tapping the nickname input field:
The keyboard area appears (the layout shifts as if the keyboard will be shown)
However, the actual keyboard does not appear
Reproducibility
We tested this issue on our own physical devices and on iPad simulators with the same app configuration
However, we are unable to reproduce the issue in either environment
What we have checked
The web page uses a standard HTML <input type="text">
There is no custom keyboard handling or keyboard-related logic in the app
The app simply presents SFSafariViewController with a URL
Locale-related question
The URL includes a locale parameter (e.g. LOCALE=US)
Could the app’s locale, system language, or region settings affect keyboard behavior in SFSafariViewController?
Is it possible that a specific locale or language configuration on iPad could cause the keyboard to fail to appear?
Questions
Is there any known issue or OS-level behavior where the keyboard may fail to appear in SFSafariViewController on iPad?
Could this be related to:
Locale / language / region settings
iPad multitasking or keyboard modes
External keyboard state
Specific iPadOS versions
Are there any recommended workarounds or defensive implementations for this scenario?
Any insights or similar experiences would be greatly appreciated.
Thank you.