Notarization submission stays In Progress for over 45 minutes

Code Signing Notarization
lingyun1998 OP
Created 5h
Replies 0
Boosts 0
Views 38
Participants 1

Hello,

We are experiencing repeated notarization delays for our macOS app distributed outside the Mac App Store.

Current submission ID: 45d7cac0-bd8a-4d48-b886-1cad7649adf4

Previous affected submission ID: ff61de1e-15f5-4bbe-8b34-a91a6f73b978

Issue description:

  • xcrun notarytool submit succeeds and returns a submission ID.
  • xcrun notarytool info keeps returning In Progress for a very long time.
  • In the current case, the submission has remained In Progress for more than 45 minutes.
  • This issue has happened repeatedly across multiple submissions.

What we have already checked:

  • We are not using a local proxy for notarization requests.
  • We separated submit and polling in our build script to verify the exact stage.
  • We retried multiple times.
  • We reduced package contents to rule out newly introduced app content.

Could someone from Apple please help check whether these submission IDs are stuck in the notarization pipeline, or advise what additional diagnostics we should provide?

Thank you.

Replies  0
Boosts  0
Views  38
Participants  1
Notarization submission stays In Progress for over 45 minutes
First post date Last post date
 
 
Q