Two macOS notarization submissions stuck "In Progress" for 60+ hours — logs unavailable

Hi,

I have two xcrun notarytool submissions stuck in status: In Progress for over 60 hours. Hoping an Apple engineer can take a look, or confirm whether there is an ongoing notarization service incident.

Submissions

  • Submission A: 55c155c2-0df9-4157-b2c1-b3510c453b22
  • Submission B: 06926b24-3e76-4d14-b5f1-2083f0d9dae9
  • Team ID: 4CXZ4H3C2R
  • Both submitted: 2026-04-21
  • Both still return status: In Progress at 60+ hours
  • No result email received from Apple
  • xcrun notarytool log <UUID> returns "The log is not yet available"

Environment

  • macOS 15 Sequoia
  • Xcode 16.x command-line tools (notarytool 1.x)
  • Developer ID Application certificate, SHA-1 70:86:EB:14:E4:C5:AA:71:2F:C5:3D:A4:3F:E8:79:DE:32:CE:B3:42, valid through 2031-04-20
  • Hardened Runtime enabled
  • Standard notarization workflow from the same dev environment that has processed previous releases successfully
  • Notarized artifact: single DMG, ~120 MB

What I have already tried

  1. Apple Developer Support case #102874171230 — opened 2026-04-21. Rep replied 3x suggesting Forums + Feedback Assistant (hence this post).
  2. Feedback Assistant FB22576862 — filed 2026-04-22 under Developer Tools > App Notarization > Incorrect/Unexpected Behavior, with attached notarytool poll log showing sustained In Progress.
  3. Code-level support request (DTS) — form routes this class of issue out to these Forums (no submit path for notarization service queue issues).
  4. Reviewed other Forums threads on similar symptoms from March-April 2026 — multiple teams reporting the same pattern.

Asking

  • Can any Apple engineer cross-reference UUIDs A and B against the notarization backend queue state?
  • Is there an ongoing service incident affecting these submissions?
  • Is it safe to resubmit, or will that create duplicate queue entries?

Thank you.

Two macOS notarization submissions stuck "In Progress" for 60+ hours — logs unavailable
 
 
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