Hello,
I've been trying to notarize my macOS app using xcrun notarytool, but all submissions get stuck in "In Progress" status indefinitely (30+ minutes, never resolve).
Environment:
- Tool: xcrun notarytool (Xcode 16)
- Bundle ID: io.pix-cull.app
- Team ID: C473MUK7G2
- App type: PyInstaller-built .app, wrapped in a signed .dmg
Stuck submission IDs:
- 00e953da (first attempt)
- f7ab027e
- 3e35fc3f
- 293541bc-ba61-4ccb-a273-a8f34cda2422 (most recent)
Steps I've already taken:
- Disabled UPX compression in PyInstaller spec
- Signed all binaries inside-out (deepest first, .app last)
- Used --timestamp flag during codesign
- Verified Apple system status — all services show green
- Waited 24+ hours on the oldest submission — still "In Progress"
What I observe:
Running xcrun notarytool info <id> returns status: In Progress every time, no matter how long I wait. The submission never transitions to "Accepted" or "Invalid". Other developers report notarization completing in 2–15 minutes.
I also submitted a ticket to Apple Developer Support (DTS), but I'm posting here as well in case anyone has seen this pattern.
Is there something wrong with my account that could cause all submissions to stall? Any guidance would be appreciated.
Thank you.