Notarization stuck "In Progress" for 60+ hours (multiple submissions; Notary status page green) — blocking a launch

Code Signing Notarization
samliu OP
Created 3w
Replies 3
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Hi — multiple notarytool submissions from my account have been stuck "In Progress" for 60+ hours and never reach Accepted/Invalid. Apple's Developer System Status shows "Developer ID Notary Service" as operational, so this appears to be a backend/account processing stall rather than a public outage. This is blocking a product launch. Team ID: Q7FF775479 ("Developer ID Application: JUNSEN LIU", individual account). Submissions (all still In Progress):

  • e9d00de6-074c-4818-a452-f765fa178a4e — 2026-06-19 06:07 UTC (current build)
  • f02a0398-b6db-4ba0-8429-86a797bdc153 — 2026-06-18 23:21 UTC
  • 8aa72d28-642a-466a-be85-181db125596b — 2026-06-18 04:40 UTC

App: "Dollar Desktop Pet" 1.0.0 — a signed .dmg of a hardened-runtime, Developer ID-signed Universal (arm64 + x86_64) Electron app. Tooling: notarytool 1.1.2, Xcode 26.5, macOS 26.5. notarytool submit/history/info all work and list the submissions; status simply never completes, and notarytool log returns nothing. Could you please investigate why these aren't processing? I can provide the .dmg or any additional logs. Thank you.

Replies  3
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DTS Engineer OP
Apple
3w

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
samliu OP
1w

Update as of 2026-07-05T21:23Z:

There is a new issue with the Dollar notarization submissions. The same keychain profile still works for the control/probe submission:

  • 626063b7-643e-4b3d-aeb0-430532fa4ca9 — DollarNotaryProbe.zip — created 2026-07-01T04:58:19.608Z — Accepted

However, notarytool history now only returns that probe submission. It no longer lists any Dollar Desktop Pet submissions.

When queried directly, these Dollar submission IDs now return: "Submission does not exist or does not belong to your team."

  • 4e3c96b2-19fc-4b8b-844e-c95ca9242f11 — signed DMG submitted 2026-07-04T02:31:10.690Z
  • 26f558b5-ea70-4196-8923-a77beb9fdc70 — app-only ZIP submitted 2026-07-04T02:39:21.525Z
  • f36faef2-14b8-4edb-b7e5-5db1bd3e1e17 — older DMG submitted 2026-06-26T22:28:21.305Z

The local signed DMG still has no stapled ticket, and Gatekeeper still rejects it only as: source=Unnotarized Developer ID origin=Developer ID Application: JUNSEN LIU (Q7FF775479)

This is not an Accepted or Invalid result. It looks like the Dollar submissions either disappeared from the team view or are in a backend state that notarytool can no longer address, while the same profile can still read the accepted probe submission.

Can Apple confirm what happened to these submission IDs and whether I should wait, resubmit, or change packaging?

DTS Engineer OP
Apple
1w

It looks like you started a new thread for this, and I’ve responded there already.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Notarization stuck "In Progress" for 60+ hours (multiple submissions; Notary status page green) — blocking a launch
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