Email Signature Issue when attaching a PDF

Hi,


In our application we have a requirement to send a PDF as an attachment using native email client.

I've setup my signature with my native email client so that same is visible when I send the email.

When I forward any link or image using the native email client my signatures are visible to recipient.

However, when I attach a PDF as email attachment my signatures and disclosure are not visible to recipient on outlook or the browser.

Whenever sending PDF as attachment I'm setting the MIME type as 'application/pdf'


Any idea on what can be the issue?

I've checked this on iOS 9.2 and 9.3 as well.


Thanks
Vikas

Replies

Hi, Thanks for your question. As far as I know, if you're using Apple Mail Client, it might have problems with email signatures when you try to add an attachment. In order to resolve this issue, I would like to recommend you to use Sigsync Office 365 email signature which makes the signature independent of any mail attachments. (The PDF attachment is inserted along with the signature). This is because Sigsync adds HTML email signatures that appear in the body of your email along with the text and not as separate attachments.

For more information visit https://www.sigsync.com