Account Migration Stuck — Case 102862706949 — Multiple follow-ups, no response
Hello Apple Developer Support,
Requesting escalation on a long-pending Individual-to-Organization migration.
Timeline:
April 7, 2026: Migration form submitted
April 15, 2026: I called Apple Developer Support to request status update.
The representative committed that the case team would respond within 2
business days.
April 17, 2026: Aline from Developer Support responded with the migration
requirements (as committed during the April 15 call). I replied the same
day with all 5 verification requirements confirmed.
April 22, 2026: Sent a follow-up email on the same case thread asking for
status update. No response received.
April 27, 2026 (today): 10 days since my April 17 reply, 5 days since my
April 22 follow-up, 20 days since original submission.
Case ID: 102862706949
All migration requirements have been provided and confirmed in the case
(2FA enabled, organization website publicly available, D-U-N-S number active,
no paid apps or in-app purchases distributed yet).
This delay is now blocking our iOS App Store submission. Our production-ready
build is waiting.
Has anyone experienced a similar situation in 2026 with Individual-to-Organization
migration delays despite multiple follow-ups? Any guidance on the appropriate
escalation path would be appreciated.
Apple Support team — if this thread is monitored, kindly review and escalate
to the appropriate team for resolution.
Thank you.