I am having issues getting an update released
i have an app that has a button which links back to our 'Blog Page' and both rejections relates to an article on my website.
First rejection states the following:
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
We found in our review that your app provides services or requires sensitive user information related to the COVID-19 pandemic. Since the COVID-19 pandemic is a public health crisis, services and information related to it are considered to be part of the healthcare industry. In addition, the seller and company names associated with your app are not from a recognized institution, such as a governmental entity, hospital, insurance company, non-governmental organization, or university.
Per section 5.1.1 (ix) of the App Store Review Guidelines, apps that provide services or collect sensitive user information in highly-regulated fields, such as healthcare, should be submitted by a legal entity that provides these services, and not by an individual developer.
Next Steps
To resolve this issue, your app must be published under a seller and company name of a recognized institution. If you have developed this app on behalf of such an institution, please advise your client to add you to the development team of their Apple Developer account. If your client does not yet have an Apple Developer account, they can enroll for one as an organization through the Apple Developer website.
I have deleted the one post in question and the next rejection then states the following
Guideline 2.3.10 - Performance - Accurate Metadata
We noticed that your app or its metadata includes irrelevant third-party platform information.
Specifically, your app includes Android references in the Blog section.
Referencing third-party platforms in your app or its metadata is not permitted on the App Store unless there is specific interactive functionality.
Next Steps
To resolve this issue, please remove all instances of this information from your app and its metadata, including the app description, promotional text, What's New info, previews, and screenshots.
im getting quite annoyed now that these things are related to my website and not my app? can anyone shed some light as to where i go from here as this is getting crazy now, i dont want to remove the BLOG button
thanks in advance
i have an app that has a button which links back to our 'Blog Page' and both rejections relates to an article on my website.
First rejection states the following:
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
We found in our review that your app provides services or requires sensitive user information related to the COVID-19 pandemic. Since the COVID-19 pandemic is a public health crisis, services and information related to it are considered to be part of the healthcare industry. In addition, the seller and company names associated with your app are not from a recognized institution, such as a governmental entity, hospital, insurance company, non-governmental organization, or university.
Per section 5.1.1 (ix) of the App Store Review Guidelines, apps that provide services or collect sensitive user information in highly-regulated fields, such as healthcare, should be submitted by a legal entity that provides these services, and not by an individual developer.
Next Steps
To resolve this issue, your app must be published under a seller and company name of a recognized institution. If you have developed this app on behalf of such an institution, please advise your client to add you to the development team of their Apple Developer account. If your client does not yet have an Apple Developer account, they can enroll for one as an organization through the Apple Developer website.
I have deleted the one post in question and the next rejection then states the following
Guideline 2.3.10 - Performance - Accurate Metadata
We noticed that your app or its metadata includes irrelevant third-party platform information.
Specifically, your app includes Android references in the Blog section.
Referencing third-party platforms in your app or its metadata is not permitted on the App Store unless there is specific interactive functionality.
Next Steps
To resolve this issue, please remove all instances of this information from your app and its metadata, including the app description, promotional text, What's New info, previews, and screenshots.
im getting quite annoyed now that these things are related to my website and not my app? can anyone shed some light as to where i go from here as this is getting crazy now, i dont want to remove the BLOG button
thanks in advance