Notary server down - 500 internal server error

Is the notary server down again? The system status doesn't report anything yet. Where can I submit a report about this problem?

xcrun notarytool history --apple-id myemail@gmail.com --password BerliN869 --team-id MY_TEAM_ID
Error: HTTP status code: 500. Internal server error. Error communicating with authentication service. Please try again at a later time.

Hi all, thank you for reporting the error to us.

This is indeed an error on our end that we are actively working on. Sorry for the inconvenience in the interim.

same here.

Earlier I wrote:

As to the current situation, it’s working for me right now:

I have some specific info to share about that, although it’s really only confirming things that other folks on this thread have worked out already.

The reason why it was working for me, and for some folks but not others, relates to the authentication mechanism. I always authenticate with the notary service using an API key rather than an app-specific password, and this problem only showed up when using an app-specific password.

My understanding is that the app-specific password issue is now resolved. That’s reflected in the Developer > System Status page and by the latest posts on this thread. If you continue to have problems, please let us know.

If you temporarily switched to using altool, please revert back to notarytool. As we announced at WWDC 2021, altool has been deprecated for the purposes of notarisation.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

...and we're back!

Cool.

Just ’cause I’m curious, was this with:

  • notarytool or altool?

  • Password or key authentication?

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Just an FYI that this is occurring once again-- use of notarytool w/ app-specific password is consistently failing today ("Error: HTTP status code: 500. Internal server error. Error communicating with authentication service. Please try again at a later time."), whilst altool is still available and working using app-specific password.

Yep, I'm seeing it to

Just an FYI that this is occurring once again

Yep. This was a repeat of the previous problem )-: although this time we resolved it promptly (-:

Sorry about the inconvenience.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Notary server down - 500 internal server error
 
 
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